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People Profile: June Conolly

June Conolly, Training Manager at HKA in South Africa, discusses the impact that training had throughout her early career and the reasons behind her subsequent career path. June explores the day-to-day role of a training manager and how to be successful in doing this. 

Tell me about your background?

Training has always had a role to play in my career. Initially I was involved in training from a staff development aspect in various industries; retail, hospitability, engineering.

I joined the Association of Arbitrators (AoA) as a business development manager and introduced new training courses to promote the AoA and increase revenue. The introduction of the new courses assisted in marketing and the business development (BD) of the AoA.

What drew you into a career in training?

I have always regarded training as a very valuable asset to a company both from staff development aspect and as an add-on to marketing BD customer relations.

I love to engage with people and training gives me the opportunity to meet many different people from various backgrounds, and promote the organisation I work for. Internet training will lose some of the value classroom training can give a company profile, so I’m passionate to keep this type of training alive and selling all the benefits that come with it.

Describe a typical day in your role.

As Training Manager, I work with the training team and a group of contract facilitators to ensure the smooth delivery of all the various training courses we run. We have contracts with large organisations that run for three years and have trained as many as 8,000 employees for one company. We also run public courses at our office in Johannesburg, and we will run bespoke training for clients on site.

Currently we are working with the Marketing team based in London to develop the training web page and to introduce new course offerings.

What do you think has been the reason for your success?

I attribute my success to the fact that I work well under pressure, can multi-task and I am very driven by success of a project.

What does a good outcome for clients look like to you?

Clients must feel they have had value for the training expenditure and the opportunity to give feedback on the evaluation form, which is then followed up by HKA. A good outcome will be return business form the client; this is evidence of a good service provided by HKA.

What is it about HKA’s training services that uniquely positions it to provide the best possible outcome for clients?

The unique offering HKA has in South Africa is that we are globally connected with access to experts in their field of speciality services. We are not a standalone training company, but an extension of the one of the world’s leading consulting, expert and advisory services. This puts us in a league of our own.

What about personal passions?

I am the community project manager for a NPO organisation known as TEARS, which works with abused women and children. I am working on a project to bring the sporting bodies in South Africa to make a stand against GBV (gender-based violence). My first project was with the launch of the Shell Helix Ultra Cup soccer tournament on 21 July 2018 at the FNB stadium in Johannesburg, of which HKA was a co-sponsor. A gender-based violence help line was promoted to a packed stadium with 50,000 supporters and a viewership of over 5 million.


Interested in a career at HKA?

Visit our Careers section to find out more.

I love to engage with people and training gives me the opportunity to meet many different people from various backgrounds, and promote the organisation I work for. Internet training will lose some of the value classroom training can give a company profile, so I’m passionate to keep this type of training alive and selling all the benefits that come with it.”
June Conolly, Training Manager, HKA
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