HKA Celebrates Triple Triumph: Leading in Dispute Resolution for the 4th consecutive year and Inaugural ED&I wins at the Middle East Consultant Awards 2024
20th November 2024
HKA is delighted to announce its remarkable achievements at the Middle East Consultant Awards 2024. The firm secured a triple triumph, honoured for its excellence in Dispute Resolution for the fourth consecutive year and its outstanding commitment to Equality, Diversity, and Inclusion (ED&I).
Securing the Middle East Consultant Dispute Resolution award for the fourth consecutive year further underscores HKA’s commitment to excellence and innovation. Leveraging the skills of over 500 experts, including engineers, forensic accountants, and architects, HKA consistently delivers exceptional service across sectors from aerospace and healthcare to energy and technology.
Its recent growth surge in Saudi Arabia exemplifies this excellence, where the firm has doubled its revenue through its high-profile projects across the Kingdom. This award-winning performance highlights HKA’s unique approach: combining global expertise with a local presence honed over 20 years in Saudi Arabia, enabling the company to forge trusted, lasting partnerships.
Jad Chouman, Partner & Head of Middle East, said, “Winning the Middle East Consultant Dispute Resolution award for the fourth consecutive year is an amazing accolade for our HKA team who work so diligently and passionately across the region to achieve exceptional results for our clients.
HKA is proud of the trust built with clients and partners, and this award is motivation to continue delivering impactful resolutions that drive progress and make a real difference worldwide.”
Over the past few years, HKA has embarked on a mission to integrate ED&I into the heart of its operations. For HKA, ED&I is not a corporate formality; it is a fundamental value that influences every aspect of its strategy, culture, and workplace engagement. The company’s unwavering dedication to ED&I is evident through its dynamic employee engagement, openness to feedback, and proactive regional ED&I committee, fostering a culture where every voice is heard, valued, and celebrated.
Amanda Clack, Partner & CEO – EMEA Region, said “Our team in the Middle East exemplifies our commitment to excellence and a culture of inclusiveness. For all of us at HKA, we are so proud of these awards, which are an endorsement of how others see and recognise us in the marketplace. We are all truly delighted.”
HKA’s win in the ED&I category celebrates more than just policy—it recognises a movement. By deeply embedding these principles into the company’s ethos, HKA has set a new standard for what it means to be truly inclusive and employee-centric. This honour acknowledges HKA’s mission to empower employees and embrace diversity as a core strength, turning employee insights into actionable, impactful strategies for continued growth and success.
Chris Bernard, Partner, Global People Recruitment & Equality, Diversity & Inclusion, said, “Our double win in the ED&I category is a powerful affirmation of HKA’s commitment to building a truly inclusive workplace at HKA. These awards reflect every employee’s dedication to our vision of equality, diversity, and inclusion. ED&I isn’t a checkbox; it’s a core value that drives our culture, actions, and impact. We’re honoured to be recognised and inspired to continue creating a workplace where everyone feels valued and empowered.”
These three prestigious awards celebrate HKA’s bold vision for the future—one where equality, diversity, and world-class expertise unite to drive meaningful, transformative change across industries and borders.
Media Contact:
Name
Jude Wilson-Brown
Title
Marketing and Communications Director, Middle East and Africa
Richard Edwin joins HKA Construction Practice as Partner in Dubai
14th November 2024
HKA is delighted to announce that Richard Edwin has joined the firm as Partner, based in HKA’s Dubai office.
Richard Edwin is a Chartered Civil Engineer with over 40 years’ experience as a programme and construction professional. He has been appointed on over 60 occasions to provide independent programming and delay advice and expert witness services to clients, assisting them to resolve their complex construction, process, rail, oil and gas and offshore disputes.
Richard is adept at providing independent expert witness opinion in formal proceedings, presenting both written and oral evidence. He has also participated as a witness in international arbitration and Dispute Arbitration Board (DAB) hearings. His renowned meticulous approach to producing detailed, fact-based, and insightful analysis and opinion ensures disputes are concluded in a timely, efficient, and cost-effective way.
“We are excited to welcome Richard to HKA. His extensive experience and industry insights will ensure we continue delivering exceptional value to our clients as we support them in resolving complex disputes. While based in Dubai, Richard will be working closely with both clients and colleagues across the wider EMEA region.”
Haroon Niazi, Partner, Construction, Claims and Expert Services Lead, EMEA
With over 25 years working in dispute resolution, risk management, design and engineering, procurement and construction management, Richard is highly regarded by clients for his comprehensive, accessible and incredibly thorough reports, and for securing successful project outcomes. He has worked across a wide range of sectors, including but not limited to, major road, rail, and airport infrastructure, energy and natural resources, and residential and commercial builds.
Richard said: “I am delighted to join HKA and be a part of such a respected and dynamic team. The firm has established itself as a leader in providing expert advice across the industry, and I am excited to contribute to that legacy. I look forward to using my experience to support our clients in overcoming complex challenges and disputes or assisting them to achieve the successful delivery of their projects.”
Amanda Clack appointed as the new Chair of the RICS Dispute Resolution Service Board
12th November 2024
HKA, a leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support services, is delighted to announce that The Royal Institution of Chartered Surveyors (RICS) has appointed Amanda Clack FRICS as Chair of its Dispute Resolution Appointments Board (DRAB).
Amanda, HKA Partner and Regional CEO – EMEA, is a Chartered Quantity Surveyor and Chartered Civil Engineer with nearly 40 years of experience in the built environment sector. A seasoned property professional with expertise spanning real estate, infrastructure, and construction, she served as RICS President from 2016 to 2017 and currently chairs the Board of Trustees at University College of Estate Management. Amanda also sits on the Mayor of London’s Infrastructure Advisory Panel and served as an expert adviser to the UK government on building fire safety following the Grenfell fire in 2017.
“I am honoured to take on this role and to establish a strong board to provide oversight across the RICS Dispute Resolution Services (DRS). With the increasing pressures on the built environment to deliver more from construction, land and real estate, there has never been a more poignant time for the DRS to be at the forefront internationally in acting as an independent catalyst to conflict avoidance and dispute resolution.”
Amanda Clack
Acting under powers delegated by the Standards and Regulation Board (SRB), DRAB serves as the ultimate decision-maker in investigating and escalating complaints against dispute resolvers and others appointed by DRS. Additionally, it monitors and advises DRS on effectively fulfilling its mandate. This includes defining and maintaining the criteria and processes for selecting and removing members of DRS panels of dispute resolvers and expert witnesses worldwide. DRAB also ensures that appointments made by or on behalf of RICS are conducted efficiently and meet established performance standards. Furthermore, it oversees the handling of complaints against DRS or its appointed dispute resolvers, ensuring that the complaints procedures are applied efficiently and appropriately.
Nigel Cark, SRB Chair, said, “I look forward to working with Amanda and the Board to continue providing assurance to the profession, public and stakeholders, and ensuring the highest standards of dispute resolution are met.”
Media Contact:
Name
Jude Wilson-Brown
Title
Marketing and Communications Director, Middle East and Africa
HKA further strengthens its KSA Team with the appointment of Hilal Itani as Director
14th February 2023
HKA, a leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support services, is pleased to announce the appointment of Hilal Itani who re-joins HKA as Director based in the Kingdom of Saudi Arabia (KSA).
HKA has over a decade of experience working in KSA on major complex projects across multiple sectors including buildings, hotels and tourism, power and utilities, oil and gas, mixed used developments, sports and leisure and transportation infrastructure.
“We are delighted to welcome Hilal back to HKA as Director. His demonstrable track record in construction and engineering and his knowledge, insights and expertise from working on major projects in the region will add significant value as we continue to grow our presence and enhance our service offering in KSA.”
Husam Gawish, Partner and Head of KSA Operations
Hilal has over 23 years of wide-ranging industry experience in forensic delay analysis, claims preparation and management, with alternative dispute resolution experience. He holds dual master’s degrees in Engineering Management, Construction Law, and Arbitration. Hilal is also a certified RICS expert witness, planning and scheduling professional, and a member of the Chartered Institute of Arbitrators.
Following the announcement of Husam Gawish as Head of KSA Operations, HKA has significantly strengthened its highly skilled, professional, and dedicated team of consultants in the Kingdom to expand the firm’s presence in the region and deliver increased value to its clients.
“I am excited to return to HKA to work alongside a strong three-partner team led by Husam Gawish, Partner and Head of KSA Operations. I am looking forward to playing a meaningful and impactful role in the firm’s continued growth journey in the region and to consistently provide clients with a best-in-class service”.
Hilal Itani, Director, KSA
ABOUT HKA
HKA is a leading global consultancy in risk mitigation and dispute resolution, using our multi-disciplinary expertise to provide a comprehensive set of specialist services:
Expert, Claims, and Advisory services for the capital projects and infrastructure sector
Forensic Accounting and Commercial Damages services for all types of contracts, including commercial and investment treaty disputes
Consulting services to support companies working on US Federal Government contracts.
Headquartered in the UK, HKA brings a proud record of excellent service and high achievement to bear on today’s challenges. As trusted independent consultants, experts, and advisers, we help clients manage disputes, risk, and uncertainty on complex contracts and challenging projects.
We work with government agencies, local authorities, contractors, legal firms, and other professional service providers, as well as owners and operators, financial institutions, and insurers. Clients have access to leaders and problem-solvers who decode complexity through collaborative working and innovative thinking, making the best possible outcomes a reality for our clients, every time.
As well as more than 500 expert witnesses, HKA now has in excess of 500 advisors and consultants – across 40+ offices in 18 countries – with the skills and experience that are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes.
HKA’s global portfolio includes some of the world’s largest and most prestigious commissions across a wide range of industries including buildings, industrial and manufacturing, power and utilities, resources, transportation infrastructure, technology, financial services, government contracts, and non-profit.
HKA appoints Husam Gawish as Head of KSA Operations
9th February 2023
HKA, a leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support services, announces the appointment of Husam Gawish as Head of Kingdom of Saudi Arabia (KSA) Operations.
To support the firm’s strategic growth plan in the Kingdom of Saudi Arabia and following the successful launch of its Riyadh office last year and its existing presence in Jeddah, HKA is delighted to announce the strengthening of its local business organisation.
“We are pleased to announce Husam Gawish, Partner, will be relocating to head the HKA Operations in Saudi Arabia. Husam’s valued experience will further enhance the regional growth strategy, leveraging our in-Kingdom decade-long track record and working closely alongside John McKevitt, Partner, and Tim Whealy, Partner, forming a strong three-partner leadership team.”
Haroon Niazi, Partner and Head of Middle East
HKA has an unrivalled track record in Saudi Arabia having been involved in many of the Kingdom’s flagship projects. Its highly skilled and dedicated in-Kingdom team of consultants work closely together to prioritise the needs of its clients.
“HKA has an exciting growth strategy in the Kingdom and working alongside an experienced and strong team, I look forward to help strengthen HKA’s operations to achieve the best possible outcomes, whilst always delivering exceptional services to our clients at all times.”
Husam Gawish, Partner and Head of KSA Operations
Husam has over 25 years of diverse engineering, claims, project management and business development experience gained through working on a wide range of global projects across several industry sectors, including infrastructure, power generation, buildings and oil and gas. He has a strong technical background and extensive commercial and contractual experience. Husam is a Chartered Engineer and a member of the Institution of Civil Engineers in the UK.
“We are confident that with this new structure, HKA will be best placed to service our valued clients, who are contributing to the significant growth of the construction industry within the Kingdom.”
Jad Chouman, Partner and Head of Middle East
ABOUT HKA
HKA is a leading global consultancy in risk mitigation and dispute resolution, using our multi-disciplinary expertise to provide a comprehensive set of specialist services:
Expert, Claims, and Advisory services for the capital projects and infrastructure sector
Forensic Accounting and Commercial Damages services for all types of contracts, including commercial and investment treaty disputes
Consulting services to support companies working on US Federal Government contracts.
Headquartered in the UK, HKA brings a proud record of excellent service and high achievement to bear on today’s challenges. As trusted independent consultants, experts, and advisers, we help clients manage disputes, risk, and uncertainty on complex contracts and challenging projects.
We work with government agencies, local authorities, contractors, legal firms, and other professional service providers, as well as owners and operators, financial institutions, and insurers. Clients have access to leaders and problem-solvers who decode complexity through collaborative working and innovative thinking, making the best possible outcomes a reality for our clients, every time.
As well as more than 500 expert witnesses, HKA now has in excess of 500 advisors and consultants – across 40+ offices in 18 countries – with the skills and experience that are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes.
HKA’s global portfolio includes some of the world’s largest and most prestigious commissions across a wide range of industries including buildings, industrial and manufacturing, power and utilities, resources, transportation infrastructure, technology, financial services, government contracts, and non-profit.
First published in Construction Law Journal November 2022
Introduction
In prosecuting or defending a claim for an extension of time in a construction contract, the word ‘critical’ is extensively debated.
What is meant by critical? At first blush, it appears a straightforward question demanding a simple answer but if posed to various professionals involved in construction – such as lawyers, contract managers, programming/control engineers, procurement, and construction managers etc. – each are likely to have their own perspective of the meaning of critical.
More importantly, the textbook definition of ‘critical path’[1] or ‘perceived critical path’[2] or ‘critical delay’[3] are not often helpful in formal dispute resolution due to many reasons.[4] Contractors, consulting engineers, project owners, witnesses of fact and technical experts mostly disagree with each other on what works were critical at a specific time. Therefore, the question posed – what is meant by critical? – requires to be understood from the perspective of arbitrators or judges who finally resolve construction disputes.
This article discusses the basis upon which criticality is determined by arbitrators or judges. Useful examples from United Kingdom court cases are provided to explain the point, however the references to such case law are not intended to provide legal position or legal analysis. Although this article is written from a common law (UK) perspective, the logic and rationale relating to criticality equally apply to other jurisdictions where currently such issues have not been developed to such an extent.
Many parties are involved in a construction project.[5] This article is written for any entity/party which carries the burden of proving what was critical.[6] On most occasions, that party is a contractor or a subcontractor, however it may well be a project owner.[7]
FIDIC Red Book 2017[8] is referenced whenever the contractor’s/project owner’s contractual rights and obligations are referred to in the article. However, a contractor/project owner should look to its governing contract terms for such matters.
General Discussion
To establish entitlement to an extension of time, a contractor must establish two causations.[9] Firstly, an occurrence (an owner’s risk event) affects the base work obligations and secondly, the base work so affected has/shall delay project completion (or completion of a milestone). The first causation defines the delay event.[10] The second causation, which is the subject of this article, defines the criticality as shown in the figure below:
Figure 1: Two Causations, Event and Criticality
Arbitration awards and court judgements indicate that an arbitrator or a judge determines criticality by reference largely to (1) the terms of contract, (2) evidence of fact (“factual evidence”), (3) critical path method (‘CPM’) network or construction programmes and (4) evidence of opinion (“expert opinion”).
Terms of contract are, for the most part, expressed in a written contract. Factual evidence is produced through witnesses of fact[11] and contemporaneous project records.[12] CPM network or logical linked programme of works is a computer-based document which is often relied upon by the parties in dispute.[13] Opinion evidence is produced by experts in the field to which the dispute relates,[14] which generally relates to technically complex matters that are beyond a judge’s and/or arbitrator’s sphere of expertise. The foregoing is shown in the figure below:
Figure 2: Four aspects of determining criticality
The four aspects mentioned above, upon which criticality is determined, are now discussed below.
First Basis: Criticality in Contract (Terms of contract)
It is important to initially check the meaning of criticality under the contract. Even if a work activity is critical in fact, or critical based on CPM network or critical in the opinion of an expert, the work activity will not be considered critical in the context of the veracity of an extension of time claim if the terms of contract suggest otherwise.
For example, in Glenlion,[15] the contractor’s approved programme of works provided for a completion date before the prescribed date for completion included in the contract.[16] The contractor was entitled, under the contract, to carry out the works in accordance with the programme. One of the disputes between the parties was whether a term was implied into the contract that would oblige the owner or its agents to perform the contract in such a way that would facilitate the contractor achieving the early completion date indicated in its approved programme. In other words, which completion date was to be used to determine criticality of works – the early completion date as shown in the programme, or the completion date stated in contract. The obvious point being from which date would entitlement to an extension of time commence.
HHJ Fox-Andrews QC held that there was no such implied term, or in other words the early completion date could not be used as a reference point to determine criticality of works and therefore would not be the starting point for the award of an extension of time. The judge stated:
“…It is not suggested by Glenlion [contractor] that they were both entitled and obliged to finish by the earlier completion date. If there is such an implied term it imposed obligation on the Trust [owner] but none on Glenlion……A fair and reasonable extension of time for completion of the works beyond the date for completion stated in [contract] might be an unfair and unreasonable extension from an earlier date…The unilateral imposition of a different completion date [i.e. early completion date as per programme] would result in the whole balance of the contract being lost…”[17]
In programming, float[18] is calculated during backward pass calculations.[19] A backward pass starts from the end date of a network and calculates ‘free float’[20] and ‘total float’[21]. However, in circumstances where the planned completion date as per CPM network is before the contractually prescribed completion date, a third type of float, “terminal float”[22], will be created between the end date of CPM network and contractually prescribed completion date. In such a scenario, programming, and construction professionals may view criticality from the end date of CPM network which would not be a correct view of criticality as per Glenlion.
However, the situation as to early completion date may be different if the terms of contract are different from those governing the Glenlion case. For example, entitlement to an extension of time under FIDIC Red Book 2017 states the following:[23]
“The Contractor shall be entitled subject to Sub-Clause 20.2 [Claims For Payment and/or EOT] to Extension of Time if and to the extent that completion for the purposes of Sub-Clause 10.1 [Taking Over the Works and Sections] is or will be delayed by any of the following causes…”
It is interesting to note that the planned date for Taking Over the Works may pre-date the time specified as the Time for Completion. In such circumstances, if one of the listed events arises and critically delays the planned date for Taking Over the Works, the contractor shall be entitled to an extension of time, even if the projected/delayed date for Taking Over does not extend the Time for Completion.
The Glenlion and FIDIC Red Book 2017, as stated above, highlight that the terms of contract are paramount in determining criticality and the resultant affect.
Second Basis: Criticality in Fact (Factual evidence)
The Critical Path Method (CPM) network was first developed in 1956.[24] CPM network is generally prepared and monitored using computer aided programmes such as Primavera. It is sometimes said in practice that the critical status of an activity cannot be known without a CPM network. Whereas the UK courts have resolved construction delay disputes for decades prior to 1956. Therefore, it is important to appreciate how criticality was analysed and resolved by the courts, prior to 1956, i.e., without the aid of CPM networks and computer-based programmes.
In determining criticality without the aid of computer-based CPM networks, the process adopted by UK courts, based on understanding of pre-1956 judgements, had been to (1) examine testimony from witnesses of fact, and contemporaneous project records with the aim of establishing the actual construction sequence and logic, (2) ascertain the requirement for client provided information and/or contractor provided resources required at the time of the delay (the “need element”), (3) understand the parties’ contemporaneous conduct and (4) to establish any inconsistencies in evidence presented. These factual techniques are applied in modern UK court cases as well. In the Scottish case of City Inn[25] Lord Drummond Young stated:
“I think it necessary to revert to the methods that were in use before computer software came to be used extensively in the programming of complex construction contracts…Those older methods are still plainly valid, and if computer-based techniques cannot be used accurately there is no alternative to using older, non-computer-based techniques.”[26]
The non-computer based factual techniques are explained below aided with reference to old and modern UK court cases.
1. Construction Sequence and Logic
The following cases demonstrate that courts have relied on construction logic as a main basis of determining criticality of works simply because it is a common-sense approach.
A contractor agreed to demolish 15 houses and erect 12 new houses on the site for the developer within six months from the date of contract. By agreement, the commencement and date of completion were postponed for two weeks. Following that, possession of site was not provided holistically as intended, but in a piecemeal manner with possession of the area for the last house only being given one month before the contract completion date.
The site for the last house should have been given much earlier if the construction works for the last house were critical with respect to the overall contract completion date. The trial judge held that an implied term in the contract was that possession of the site was to be given within a reasonable time and the developer had complied with that. In other words, the Judge did not consider that completion of the last house was critical at the time when possession was actually given.
The Court of Appeal reversed the trial judge’s judgement. Lord Justice A.L. Smith established the overall construction logic to determine criticality of the works relating to the final house and hence the requirement for timeous site possession for that final plot of land. LJ Smith quoted a term from the contract “The brickwork is to be carried up simultaneously all around: no portion to be more than five feet in advance of any other at any time”. Lord Justice Romer stated “…the fact that they were to be built practically as one house is borne out by the provision as to the bricklaying…”. Accordingly, LJ Smith stated that the reasonable time within which possession of the whole site was required ended on the expiry of the fortnight period of postponement; thereafter any late possession would be deemed critical. In other words, the works associated with the final house were critical immediately upon expiry of the period of postponement.
If the construction logic is – joinery works can start after brick masonry – it does not necessarily mean that joinery works cannot be critical until brick masonry is finished. In fact, a contractor must prepare shop drawings and start joinery shop works before the brick masonry is finished.
In Wells, Lord Justice Vaughan Williams stated the construction logic and criticality of joinery works in relation to house construction was as follows:
“…common sense would tell anyone that, if you have a big job of this sort to carry out, the contractor will start his shops almost immediately, including his joinery shop, and if the joinery is to be properly executed with seasoned stuff, it is idle to suggest that he is not to begin his joinery work until the time when his building, his plastering, and all the rest of it has been done.”[29]
In Walter Lilly, Mr Justice Akenhead emphasised that logic is one of the most powerful factors when determining criticality of works:
“…This was a wholly logical approach…The logic is simply that if there are, say, two outstanding items of work, A and B, and A is always going to take 20 weeks to complete but B is only going to take 10 weeks, it is A which is delaying the work because B is going to finish earlier; overall completion is therefore dictated by the length of time needed for A. Put another way, it does not matter if B takes 19 weeks, it will be the completion of A which has prevented completion…”[31]
The above cases demonstrate that construction logic in fact has been an important factor when determining criticality.
2. “Need Element”
Late release of design or instruction or of an area of work or late approval are commonly submitted as critical events in most extension of time claims. Arbitrators are keen in finding “…whether the information was only late by reference to an early programme or by reference to a specific request in writing which asked for information long before it was needed”.[32] If something was needed at the time to proceed with the execution of works, and it was not provided, it is highly probable that such information was critical. The undernoted case, as explained below, highlights the importance of the “need element”.
Justice Phillimore when analysing the factual evidence emphasised that if something was not needed at site by a specific date, it was not critical until it was really required at site:
“…builder gets behind and vastly behind. Then some instruction…some order…some supply of an article…is delayed. It is useless to give a builder an order for something till he has got a certain stage in his work. Probably the order has been kept back because until the building has reached a certain stage…certainly it is undesirable to send some delicate piece of work to lie about the works till it is really wanted.”[34]
Justice Hamblen when analysing expert evidence gave a useful example and emphasised that the ‘need’ for an instruction should be considered at the time.
“Assuming (as is in fact appropriate in the present case) that the Contractor is many months in delay by reason of its own default. The Employer decides a week before the (original unextended) contract completion date that he wishes a wall to be painted blue instead of the contractually specified red. At the time of the instruction, because of the Contractor’s delays, the wall is not even built yet. The paint will take 5 weeks to procure, but will still arrive before the completion of the wall and the date upon which the Contractor would require the paint in line with his delayed progress. Mr. Swan’s [Claimant’s delay expert’s] analysis would appear to entitle the Contractor to 4 weeks’ extension of time (by adding 5 weeks to the date of impact, and comparing with the original contract completion date). However, I would suggest that common sense tells the observer that such an extension was neither fair nor reasonable, where the employer’s action have not actually delayed the progress of the Contractor by a single day.”[36]
In each case – whether something was really needed at site at the time – is a fact sensitive matter which is decided on balance of probabilities. Therefore, the need element is another important factor that determines factual criticality.
3. Parties Contemporaneous Conduct
It is more probable that approval of a design drawing or a variation instruction was critical at the time if a party had repeatedly requested receipt of such information. In other words, it is difficult to believe that the necessary information etc. could be treated as critical whereby the party that sought such information was completely silent at the time it was required. Therefore, the parties’ contemporaneous actions are another important factor in determining criticality of works.
Justice Wright referred to project contemporaneous records and stated that if a party submits repeated requests for the issuance of information etc., it demonstrates its importance:
“…other [details] urgently required on the 11th March, 14th March, and 7th and 20th April were not received until June or July or even later, and in each of these instances the details required seem to have been necessary and important. Remonstrances by the plaintiffs [contractor] on the 11th March, 30th April, 8th July, 22nd July, indicate their importance.”[38]
Great Eastern Hotel Company Ltd v John Laing Construction[39]
If both parties agree that certain work was critical at the time, it is more probable than not that such works were critical. Judges, when weighing evidence on the balance or probabilities, also consider criticality in the same way.
Judge Wilcox stated:
“The parties accept that the temporary roof was critical to the whole Project and agree that the delays to the procurement and erection of the temporary roof caused a substantial delay to the project.”[40]
In SABIC, Justice Stuart-Smith also decided criticality of works based on the parties’ contemporaneous conduct:
“The evidence that PFP [Passive Fire Protection] was regarded by all as critical during the Warning Period is overwhelming…SCL [defendant] report identified PFP and insulation as “on topmost critical path”. SABIC [claimant] held the same view which continued through the month. By the end of the month it was Mr. Martin’s [defendant’s construction manager] view that application of PFP at current rates would keep PFP on the critical path and delay would result…On this evidence, I find that the parties believed PFP to be critical…”[42]
The aforementioned cases suggest that the parties’ contemporaneous actions (or inactions) are an important factor that influence the determination of factual criticality.
4. Inconsistent Evidence
Like any other evidence, the evidence relating to criticality of works is also decided on the balance of probabilities. Therefore, inconsistent evidence can undermine the veracity of the submitting party’s case.
In Saga Cruises,[43] a vessel owner engaged a contractor for certain repair and refurbishment works to the vessel. The contractor delivered the vessel late (contract date for completion being 2 March 2012), on 16 March 2012. The owner sued the contractor for delayed delivery of the vessel for the period between 2 and 16 March 2012. During this period, one aspect of the works, which was critical in the owner’s opinion, were incomplete ‘Bolidt Decking’ which was to be installed in three stages: pouring, curing and finishing. The contractor’s opinion was that these works were not critical. Judge Sara Cockerill disregarded the contractor’s evidence relating to criticality as it was inconsistent:
“The Owner’s case was that pouring and curing could not have been done on the transfer voyage. Mr. Magnani [contractor’s witness] suggested that all stages could have been done on the voyage…As regards pouring, I do not accept Mr. Magnani’s evidence on this point, which was inconsistent not just with the evidence of Messrs Duguid and Shaw for the Owners, but more importantly with…(ii) his own acceptance that pouring can only be done in calm surroundings…”[44]
In summary, criticality in fact is determined by reference to the construction logic, need, parties’ contemporaneous actions (or inactions) and consistency of evidence.
Third Basis: Criticality in CPM Network
The CPM network is a unique planning and programming method because all activities from start to the end of the project are inter-related with logical relationships. These logical relationships inject life into the network and the network reacts dynamically when it is changed or updated with progress. Through the forward and backward passes,[45] the network creates float which is an important feature of CPM. The logic diagram is the most important single feature of CPM network.[46]
Take a very simple project example to understand CPM network and criticality. A contractor is required to construct foundation (piles, capping beams, and a slab) and procure, install and commission two generators in addition to the construction of a small electrical room as shown below:
Figure 3: High level details of example project
A pure logic diagram is developed first to understand which activity will precede or follow various activities.[47] Logic diagram of the example project is as follows:
Figure 4: Logic diagram of example project
The logic diagram above shows that the electrical room works are stand-alone and unrelated to piles, capping beams, slab, and generators works. Whereas piles, capping beams, slab and installation and testing of generators are interlinked with finish-to-start relationships. For instance, capping beams cannot be cast unless piles are driven first and so on. A project can be built in many ways.[48] One way to construct the example project as shown above, is as follows:
Figure 5: As planned status of example project works
Let us assume generators are long lead items and shall not be delivered to site before week 21 – this is a procurement constraint. Consequently, the foundation/concrete activities will have 4 weeks float. Project will finish at the end of week 23 as shown in the figure above.
The example project is procurement driven and the critical path from the start until week 21 passes through the procurement of generators and then installation to testing and commissioning of the generators.
The important points to note in the above programme are as follows:
Procurement of generators is on the longest path, therefore critical during the first 21 weeks.[49]
The electrical room has a construction period of 6 weeks with 14 weeks float, therefore non- critical.[50]
Foundation works (piles, capping beams & slab) have 4 weeks float, therefore non-critical.
The project is progressed, and status of the project works at the end of week 21 is as follows:
Figure 6: Actual status of example project works at week 21
The status of the project at week 21 indicates that electrical room and foundation works are late by 15 and 6 weeks respectively, and overall completion of project is delayed by 2 weeks, from week 23 to 25.
At week 21, following questions arise:
Is electrical room critical?
Is slab over capping beam critical?
Is procurement of generator critical?
What is the route of critical path?
In reality, construction projects are complex with thousands of programme activities involved.[51] Therefore, programming experts are required in formal dispute resolution process to provide their expert opinion on the questions similar, but more complex, to the example above.
Fourth Basis: Criticality in an Expert’s Opinion (Opinion evidence)
Expert evidence or expert opinion is needed on a matter which a judge or an arbitrator cannot normally inform itself,[52] due to lack of expertise/knowledge in such specialist subject. Opinion evidence is not evidence of fact but an opinion on the facts and may entail assumptions based on personal experience and expertise. In construction disputes, expert opinion is generally provided by engineers of various disciplines, surveyors, accountants, programming experts, project managers etc.
The start/finish dates, activities duration, constraints on activities, working hours, relationships between activities, percentage progress complete, remaining duration of activities, causes of delay to individual activities and completion of work as a whole are all issues of facts. These facts are established through the contemporaneous project records and witnesses of fact; therefore, expert evidence may be inadmissible on such matters.[53] Likewise, criticality is a factual issue, and an expert opinion in itself does not determine if an activity is critical.
“The key opinion evidence produced by a programming expert is usually the location or route of the critical path.”[54] Location or route of the critical path means the chain of critical works in a given timeframe or window in a programme. In providing expert opinion on criticality, an expert generally focuses on various aspect such as (1) longest sequence of outstanding works, (2) logic, (3) complexity and geographical position of the works and (4) break in chain of criticality. These aspects, and judges’ view on them, are explained below with the assistance of, and reliance on case law.
Longest Sequence of Outstanding Works
The experts consider those outstanding works critical if they form the longest sequence of project activities at a given time.
In Walter Lilly,[55] Mr Justice Robert Akenhead explained the conventional approach used by programming experts to determine what was delaying the works at a point in time (i.e., criticality) and thereafter also provided his own opinion, as follows:
“Mr. Robinson [claimant’s programming expert] had regard to the likely longest sequence of the outstanding work on a monthly basis as being the primary pointer to what was delaying the work at any one time. This was a wholly logical approach and, indeed is the approach used by most delay experts when there is a usable baseline programme from which …”[56]
Mr Justice Robert Akenhead in determining if “Leather works in Library” were critical in one-month window, stated:
“Mr. Robinson’s view…with which I concur, is that on any proper analysis the Works were being critically delayed by the delayed instructions in relation to the design, procurement and installation of the Leather in the Library. This was a significant item of work and it had the longest sequence as at that stage; all things being equal, if there had been no problem either with the procurement of the Leather or with anything else, the Works would not and could not have been practically complete before the Leather work in the Library had been completed…”[57]
In City Inn[58], Lord Drummond Young highlighted the importance of outstanding works at a given point in time in relation to criticality:
“In my opinion…at that stage any work that is still outstanding if it is essential for the usable occupation of the building, must necessarily be critical…”[59]
The above cases suggest that the outstanding activities that fall on the longest sequence of works at any point in time are considered critical. Applying this rationale to our example project provided above, at week 21, outstanding works are 3 weeks for electric room and 4 weeks for generators. Therefore, it appears that concrete slab and installation/testing of generator works form longest chain of outstanding works, hence critical.
Logic
An expert opinion, which is premised on sensible and persuasive logic, carry more weight than if such opinion is founded on an illogical base.
In City Inn[60], Lord Drummond Young emphasised that incorrect logic links between activities in CPM network could affect criticality and if there are several such errors it could possibly destroy or impair the legal basis of the whole programme:
“It is in my opinion clear that such a programme is critically dependent upon the logic links between different activities…I am of opinion that Mr Whitaker [defender’s programming expert] must be correct when he states that an error in one logic link can vitiate the whole programme, and errors in a number of links will almost inevitably vitiate the programme…Mr Lowe [pursuer’s programming expert] was asked about the link between line 17 and line 57…In cross-examination he had accepted that the link should have been start-start rather finish-finish, and accepted that that could render line 17 non-critical…”[61]
In Walter Lilly[62], Mr. Robinson and Dr. Aldridge were the programming experts for the claimant and defendant, respectively. Mr Justice Robert Akenhead emphasised the importance of correct logic while comparing the expert reports:
“…I preferred Mr Robinson in almost every respect. He, broadly, logically and conventionally, adopted the approach of establishing critical delay by reference to the “logical sequence(s) of events which marked the longest path through the project”…Dr Aldrige’s report…is littered with this type of remark that WLC [claimant] has failed to prove or demonstrate this or that or to make out its case; it is not for an expert to suggest this type of things. He proceeds on an obvious logical misapprehension that if works are finished before Practical Completion, they cannot have delayed completion. His suggestion that plastering defects delays could realistically have contributed to the overall delay is simply unsustainable in circumstances in which there was ultimately a limited amount of remedial work actually done…”[63]
Mr Justice Robert Akenhead further stated:
“…Another serious flaw in the approach adopted by Dr Aldridge was his willingness to proceed on the basis that one could ignore a number of the possible causes of delay in so far as they affected work which might have been (but which was not) omitted by DMW [owner] or its Architect. By doing this, he…undermine various possible causes of delay as being causative because he could say that, if a particular item of work could or might be omitted, it could not be causing a delay. This was wholly illogical…”[64]
In Obrascon[65], Justice Robert Akenhead emphasised the importance of logic in expert reports:
“Programming experts, at least the good ones, help the Court to concentrate on the logic not only of the original (baseline) programme to which the contractor in question was working but also what was driving progress or a lack of it on key parts of the work at key times.”[66]
Take a scenario, a critical activity B can only start when activity A is finished, and activity A has float:
Figure 7: Relationship of Activities A and B
From a planning and programming perspective, we need to start critical activity B by the start date – early or late start, both of which are the same because the activity is critical. However, we do not want to complete non-critical activity A by late finish date thus pushing that work to a new critical path, but we want activity A to be complete by early finish date.[67] In circumstances, where activity A was delayed beyond the available float and activity B was not ready to start in any event regardless of completion of activity A, parties to contract take the position which suits them after the fact. The party responsible for delay to activity A would argue that the delay to commencement of activity B has in fact created further float for activity A. Whereas party responsible for the delay in commencement of activity B would argue that delay to activity B does not matter because activity B cannot start in any case until activity A is finished first as per the logic.
The above scenario is a fact sensitive matter and requires close examination of the facts and requires expert opinion. The contemporaneous evidence, a party’s ability to complete activity A/B and actual progress achieved on activity A/B would provide useful background to determine which activity was actually critical when activity A exceeded the initial float between commencement of activity B.
Going back to our example project, the question – whether slab over capping beam was critical or procurement of generators – is a similar scenario as discussed for activity A/B in the preceding paragraph, therefore this is a fact sensitive matter which may also require an expert opinion .
Complexity and Geographical Position
Sometimes, a simple review of a programme of works reveals that an aspect or area of the works requires focussed attention from a planning, execution, and control perspective due to its complexity and/or geographical position in the overall works. For example, in an auditorium project, although many halls, exhibition areas, roads and car parks are required, the auditorium hall itself is the most complex area of work due to complexity of constructing a theatre, its unique lighting, sound control systems, building management system, various levels, sitting arrangements, zones-wise seating arrangements, unique HVAC features, iconic internal architecture, internal height and its less symmetrical areas of works.
In determining criticality, experts and judges keenly observe such features of a project. In Obrascon[68], the experts and Mr Justice Robert Akenhead noted these elements as well:
“The programming experts are agreed that the completion of the tunnel design and the subsequent tunnel construction were the critical areas of work for programming purposes…This is obvious not just from the durations shown on the baseline programme. It was the single most complex area of work and its geographical position right in the center of the twin carriageway on the relatively narrow site was such that unless and until it was substantially and sufficiently complete it would be difficult to progress to completion much of the rest of the work…”[69]
Therefore, the complexity of a certain aspect of a project may indicate that such works were critical.
Break in Chain of Criticality
Just like a break in chain of causation, there may be a break in chain of criticality as well. When an activity loses its critical status during progress of works, it is treated as non-critical from that point onward.
“The basic concept of CPM is that each activity may start only at a point in time after the finish, or 100 percent completion of all predecessors to that activity”.[70] Therefore, once a critical activity is 100% complete, the criticality will shift to its successor critical activity. However, experience suggests that a successor activity usually starts when predecessor activity is not 100% complete. Therefore, from a scheduler’s perspective, an activity is 100% complete when its successor activity is capable to have a meaningful start.[71]
For example, logic in a programme is that brick masonry will start when the foundation for whole of zone A is completed. In reality, brick masonry may start in zone A even if foundation works at some corners of zone A were not finished. Facts and common-sense supersede the logic and basic concept of CPM as well, as stated above. In such a scenario, following logic blindly and ignoring the facts could be seen as illogical and lacking common-sense. In formal dispute resolution, programming experts generally do not agree on a point in time when criticality shifts from one activity to other.
In Obrascon[72], Justice Robert Akenhead highlighted the break in chain of criticality as follows:
“The experts then divide as to whether the critical path ran through the northern part (Mr. Crane’s view) or the southern part (Mr. Palles-Clark’s view). Mr. Palles-Clark says broadly that because there was more work in the southern section and more panels in the airside section and these would finish later than the northern section, the south must be more critical. I disagree and accept the logic of Mr. Crane’s view which is that it was never going to be necessary to complete all the diaphragm wall panels in either the northern or southern section before starting with the next critical item of work, known as the “Pavement Exposed Excavation” (“PEE”)…I agree that PEE could have started on about 24 September 2010…The fact that the PEE work could not proceed then does not mean that this area of the work was not critical. This points to the northern section of the tunnel diaphragm wall panels being critical in the result.”[73]
Therefore, break in chain of criticality is another important factor that influence the critical status of activities.
Inconsistent Expert Opinion
In circumstances where experts change their opinion on criticality during proceedings, judges afford little weight to such expert opinion because of the change in position.
“Mr. Celetka ultimately, in cross-examination, as he had to, revised his opinion as to the criticality of the protection of the Railtrack services to the project. His failure to consider the contemporary documentary evidence photographs…led me to the conclusion that little weight can be attached to his evidence…I sadly conclude that he has no concept of his duty to the court as an independent expert…”[75]
In summary, a programming expert provides his opinion on criticality of works by reference to the longest sequence of outstanding works, logic, complexity and geographical position of the works and break in chain of criticality. Revision of opinion during cross-examination is likely to undermine the credibility of the expert’s report and of its findings.
Conclusion
In analysing what delayed project completion, it is of utmost importance to know what activities were critical. Criticality of elements of work/activities is a factual matter. Therefore, a CPM network or computer-based programme or an expert opinion do not in themself determine that certain activities were critical. Rather, the facts or an expert’s opinion on the facts inform a tribunal what works were critical at the time.
The textbook definitions or mathematical explanation of critical works are often not helpful in a formal dispute resolution process. Parties to contract, witnesses of facts and programming experts often disagree on what activities were critical at the time that the delaying impact was experienced.
The answer to the question – what is meant by critical? – should be approached from four different angles – criticality in contract, criticality in fact, criticality in CPM network and criticality in an expert’s opinion.
Criticality in contract is determined by reference to the terms of contract. Criticality in fact is determined by weighing up and considering the contemporaneous project records and witnesses of fact with respect to logic, need, parties’ contemporaneous actions and consistency of evidence. Criticality in a CPM network or computed-based programme is determined by reference to the such CPM network or computer-based programme. Criticality in an expert’s opinion is an opinion on the route of the critical path and/or break in chain of criticality.
It must be borne in mind that a CPM network or a computer-based programme is as reliable as the factual data inserted into such programme. Similarly, the weight afforded an expert’s opinion is dependent upon the facts upon which it is founded.
As criticality is a factual issue, therefore one should not forget that facts are determined on balance of probabilities. Any inconsistence “fact” or opinion will be detrimental to the party that relies on such facts.
[1] Critical Path is defined as “the sequence of activities through a project network from start to finish, the sum of whose durations determines the overall project duration”, Andrew Burr, Delay and Disruption in Construction Contracts, 5th edition (Informa Law from Routledge, 2016), para 1-028.
[2]“…the scheduler needs to be able to recognize the real critical path and not be misled by peculiar idiosyncrasies of the logic. The critical path calculation will sometime indicate critical activities which experience says can never be critical…”, H. Murray Hons and Michael T. Callahan, Construction Schedules, 4th edition (USA: Juris), p.2-16.
[3]““…there is disagreement as to how one can determine whether a delay is critical. Many commentators would simply state, “it depends upon whether it was on the critical path.” But the issue is more complex than that – “how does one determine what is on the critical path…?””, Barray B Bramble and Michael T. Callahan, Construction Delay Claims, 4th edition (USA: Wolters Kluwer, 2011), p.1-13.
[4] For useful discussion on such reasons, reference chapter 10 [Standard of Proof for Contractor Time Delay Claims] and chapter 12 [Scheduling Issues in a Software Paradise] of, Construction Scheduling: Preparation, Liability and Claims, by Jon M. Wickwire, Thomas J Driscoll, Stephen B. Hurlbut and Mark J. Groff, 3rd edition (USA: Wolters Kluwer, 2010 & 2015 supplement).
[5] Such parties include developer or project owner, designer, architect, supervising engineer, main contractor, subcontractor, nominated subcontractor, suppliers, vendors etc.
[6] BHP Billiton Petroleum Ltd and Others v Dalmine SpA [2003] BLR 271, at para 15 it is stated, “Ei qui affirmat non ei qui negat incumbit probatio” which means the burden of proof rests on him who affirms a fact not on him who denies.
[7] A project owner may also be required to advance a positive case and prove criticality, if required, in relation to its counter claims.
[8] FIDIC Conditions of Contract for Construction, Second Edition 2017 (Red Book).
[9] Keith Pickavance, “Extensions of Time – An Arbitrator’s perspective”, International Construction Law Review, 2003, p.367.
[10] For detailed discussion on first causation, reference Timothy Whealy and Muhammad Imran Chaudhary, “Delay Events in Construction Delay Claim, Const. L.J. Issue 1 2022.
[11]“…witness [of facts] can give evidence only on facts of which he has personal knowledge-something which he has perceived with one of his five senses.,” Robert Fenwick Elliott, “Building Contract Disputes: Practice and Precedents”, 13th edition (London: Sweet & Maxwell, Thomson), para 10-3.
[12] Contemporaneous project records include communications which were issued at the time such as letters, emails, minutes of meetings, progress photographs, progress of works reports, daily manpower reports, site inspection requests, request for information, request for approval, registers for procurement/progress of works/interim payment applications and certificates, drawings, instructions etc.
[13] “Critical Path Method (CPM). The methodology or management technique that, through the use of calculation rules (usually automatically carried out by programming software), determines the critical path and calculates float.”, The Society of Construction Law (SCL), 2nd edition Delay and Disruption Protocol, p.62.
[14] Richard Wilmot-Smith QC, Wilmot-Smith on Construction Contracts, 3rd edition(Oxford: OUP, 2014), para 23.125 at p.686.
[15]Glenlion Construction Ltd v The Guinness Trust (1987) 39 BLR 89.
[16] Standard Form of Building Contract, 1963 edition, with quantities, Joint Contracts Tribunal.
[18] The Society of Construction Law (SCL), 2nd edition Delay and Disruption Protocol, at p.64, defines ‘float’ as follows: “The time available for an activity in addition to its planned duration.”
[19] James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), pp.118-120.
[20] The Society of Construction Law (SCL), 2nd edition Delay and Disruption Protocol, at p.64, defines ‘free float’ as follows: “The amount of time that an activity can be delayed beyond its early start/early finish dates without delaying the early start or early finish of any immediately following activity.”
[21] Ibid, at p.71, defines ‘total float’ as follows: “The amount of time that an activity may be delayed beyond its early start/early finish dates without delaying the contract completion date.”
[22] Terminal float is defined as “the period between when the Contractor plans to achieve completion and the time for completion” Ellis Baker, Ben Mellors, Scott Chalmers, Anthony Lavers, FIDIC Contracts: Law and Practice, 5th edition (Routledge Taylor & Francis Group, 2009), para 8.271 at p.469.
[23] Refer to Sub-Clause 8.5 of FIDIC Conditions of Contract for Construction, 2nd edition 2017.
[24] James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), p.9.
[25] City Inn Limited v Shepherd Construction Limited [2008] B.L.R. 269; (2008) 24 Const. LJ 590.
[30]Walter Lilly & Company Limited v Giles Patrick Cyril Mackay, DMW Developments Limited v Army and Navy Co-operative Society [2012] EWHC 1773 (TCC); [2012] B.L.R. 503.
[45] For further details, refer to: James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), pp.117-120.
[46] James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), p.25.
[47] James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), p.22.
[48]“There is no one correct way to sequence any construction project. Different sequences may be equally possible, logical and reasonable. There are many ways to complete any project. Personal choices of various managers play an important role in sequencing. Differences between two schedules thus do not necessarily make one incorrect…” Michael T. Callahan, Daniel G. Quackenbush and James E. Rowing, “Construction Project Scheduling” (USA: McGraw-Hill Series in Construction and Engineering and Project Management, 1992), p.55.
[49] The Society of Construction Law (SCL), 2nd edition Delay and Disruption Protocol, at p.62, defines critical path as follows: “The longest sequence of activities through a project network from start to finish, the sum of whose durations determines the overall project duration. There may be more than one critical path depending on workflow logic. A delay to progress of any activity on the critical path will, without acceleration or re-sequencing, cause the overall project duration to be extended, and is therefore referred to as a ‘critical delay’.”
[50] Electrical room works have float therefore non-critical.
[51] The project in Vivergo case consisted of more than 13,000 activities. Vivergo Fuels Limited v Redhall Engineering Solutions Limited [2013] EWHC 4030 (TCC) at paragraph [291].
[52] Richard Wilmot-Smith QC, Wilmot-Smith on Construction Contracts, 3rd edition (Oxford: OUP, 2014), paragraph 23.125 at p.686.
[53] Stephen Furst QC and Sir Vivian Ramsey, Keating on Construction Contracts, 11th edition (London: Sweet & Maxwell, 2021), paragraph 8-059.
[55]Walter Lilly & Company Limited v Giles Patrick Cyril Mackay, DMW Developments Limited v Army and Navy Co-operative Society [2012] EWHC 1773 (TCC); [2012] B.L.R. 503.
[62]Walter Lilly & Company Limited v Giles Patrick Cyril Mackay, DMW Developments Limited v Army and Navy Co-operative Society [2012] EWHC 1773 (TCC); [2012] B.L.R. 503.
[67] This logic is taken from: James J. O’Brien and Fredric L. Plotnick, CPM in Construction Management, 8th edition (USA: McGraw Hill Education), p.114.
[68]Obrascon Huarte Lain SA v Her Majesty’s Attorney General For Gibraltar [2014] EWHC 1028 (TCC).
Middle East Consultant Awards 2022 – Dispute Resolution Champions
12th December 2022
HKA, the leading global consultancy in risk mitigation and dispute resolution, is delighted to have won the Middle East Consultant 2022 Dispute Resolution Champion of the Year award for its second year running.
“Disputes are in our DNA – whether it is Construction, Forensic Accounting or Commercial Damages. We are delighted to have won this prestigious award for the second year in a row. The award is a testament to our brilliant people who are always ready to go the extra mile to meet our client requirements. We are incredibly grateful to all our clients for their continued support and very much look forward to strengthening our client relationships and providing further support as we move into 2023.”
Haroon Niazi, Partner & Head of Middle East
The awards celebrate the consultants at the heart of the construction and development sectors. They honour not only the subject specialists but also the disruptors: the people pushing the envelope when it comes to critical factors like sustainability, gender balance and iconic leadership.
“Stability and solid growth have been maintained across HKA Middle East, fuelled by a long-term investment in our staff and core values, which have resulted in great rewards. This award is testament to our commitment to our valued clients and the hard work of our employees in the Middle East.”
Jad Chouman, Partner & Head of Middle East
ABOUT HKA
HKA is the world’s leading consultancy of choice for multi-disciplinary expert and specialist services in risk mitigation and dispute resolution within the capital projects and infrastructure sector. We also have particular experience advising clients on the economic impact of commercial and investment treaty disputes and in forensic accounting matters. In addition, HKA supports companies that conduct business with the US Federal Government, providing them with consulting services on complex government contracting matters.
As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.
HKA has in excess of 1,000 consultants, experts and advisors in more than 40 offices across 18 countries.
We are delighted to announce that Crispin Cockman has re-joined HKA in Dubai as a Director.
Crispin, who has relocated from the UK, is a Chartered Quantity Surveyor with approximately 35 years’ experience of major construction projects across various sectors of the industry.
His experience as a senior manager, professional quantity surveyor and commercial manager has seen him work across the UK, the Middle East and South Africa involving work on major power plants, oil and gas installations and major commercial buildings.
Crispin specialises in the analysis of contract pricing and is also highly experienced in the preparation and assessment of claims on behalf of both contractor’s and employers and in the preparation of numerous expert witness reports on matters of quantum.
“Crispin is a valuable addition to our team for clients and peers alike. We are delighted that he has decided to re-join HKA after we worked together in KSA. With his technical and managerial background combined with his past experience working in the Middle East, he will be an excellent cultural fit within our organisation”.
Haroon Niazi, Partner & Head of Middle East
ABOUT HKA
HKA is the world’s leading consultancy of choice for multi-disciplinary expert and specialist services in risk mitigation and dispute resolution within the capital projects and infrastructure sector. We also have particular experience advising clients on the economic impact of commercial and investment treaty disputes and in forensic accounting matters. In addition, HKA supports companies that conduct business with the US Federal Government, providing them with consulting services on complex government contracting matters.
As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.
HKA has in excess of 1,000 consultants, experts and advisors in more than 40 offices across 18 countries.
Mitigating the risks of dispute when investing and delivering construction projects is not new. But even with the host of mature contracts and ‘practitioner interventions’ from Risk, Project Management and Commercial Management professionals (to name a few), it is still a process that is no mean feat. Knowing the risks and their likely causes in advance is of great value, not only with regards to asking the right questions during procurement and developing planned interventions, but also in the pursuit of dispute avoidance.
The Kingdom’s vision 2030 is built around three themes: a vibrant society, a thriving economy and an ambitious nation. The construction industry sits at the heart of the Kingdom’s strategy to achieve this vision. In the past decade, challenges in KSA’s construction industry caused a significant increase in construction costs and several delays in delivery.
Taking infrastructure as an example, the HKA CRUX Insight 2021 report has shown that across a global sample of rail and transit projects with a combined capital value of over USD 251bn, the risk of dispute crystallizing at almost 24.3% of the capital project value, equating to an average claim value of circa USD 295 million per project. The report confirms that the five most common causes of disputes in KSA infrastructure projects to be:
change in scope;
restricted access to site/workforce;
contract interpretation
approval delays; and
cash flow and payment issues.
There are clearly huge sums in dispute.
These causal factors are perhaps unsurprising, given that over the last decade in KSA there has been an acknowledged and growing fragmentation of design elements of projects, with many diverse subcontractor design packages being introduced into the design development phase. While design activities in most cases are confined to early stages in the project cycle, thus giving a longer period in which to recover the lost time, a serious error affecting multiple interfaces can cause severe time and cost impacts, from which it can be difficult to recover.
Despite best efforts, it is a challenge to assess project risk with absolute certainty, not least because, it is only during the construction phase that any practical issues can be fully appreciated, and new issues arise. Design risk events will also affect procurement, for example, where details are all too often left to fabricators and manufacturers.[1]In recognition of the importance of this phase of the design process, the new IStructE Structural Plan of Work 2020 which largely mirrors the RIBA Plan of Work 2020, contains a Substage 4b … Continue reading Some of this can be out of necessity, for example, because fabricators are familiar with the constraints of the fabrication process, whereas a general design consultant would not be. Consequently, it is not always possible to robustly define interfaces at the ideal time. The packaging of works and services in an optimal way is one of the most critical parts of the procurement process, creating the most effective interfaces with and between suppliers, allowing a client to manage the risks it is best placed to manage. Packaging also drives the organisational delivery model and structure. Get it wrong, and significant delays and additional costs will follow.
Further danger lies in the transition gap between digital technology and the practicalities of the physical construction. Insufficient allowance for the necessary design iterations between the detailed and scope design, can store up problems for the future.
Positively, there has been a growing appetite to address this fragmentation from within the construction industry.
Collaborative working has been gaining ground, both in contract agreements and in practice for a number of years, as the benefits of maintaining relationships and working in a non-adversarial manner have become clear to participants. In essence, the focus of collaboration is mostly on teams working together in a spirit of co-operation to design and build a project, identifying divergences in terms of planned time, cost and specified technical matters as they arise, then dealing with them using appropriate behaviours via the available contract mechanisms. In order to successfully do this, attention is applied to designing out problems prior to manufacturing and construction, then monitoring and controlling any identified residual risks to reduce or maintain an accepted risk level.
Therein lies a downside, in that risk monitoring can become a retrospective exercise, looking back and taking a ‘lessons learned’ approach, while other new risks that develop can remain unidentified.
Focusing on existing risks can reduce perceptions of new risks. Maintenance of risk registers solely by those intimately involved with the project can result in significant potential issues being overlooked, because those monitoring the risks are simply too involved in the detail. It is also not unknown for a significant risk to be worked around on a daily basis, as its severity increases, while being played down by those who should be sounding the alarm to the decision makers with the authority to sanction possible solutions.
Setting up and running regular multi-disciplinary design reviews is essential to enable interface co-ordination, particularly given the increasing and often diverse factors that are required to be optimised and balanced that influence the phases of a project. The latest of these, sustainability, has become a growing focus area, adding a fifth influencing factor to the traditional ones of time, cost, quality and safety.
For example, works at the King Abdullah Financial District located in Riyadh KSA were commenced without proper consideration of its commercial and economic feasibility. The Vision 2030 report identifies this and notes: “When this objective was not reached, the government decided back then to develop and rent the real estate. Challenges were deepened by the development of the real estate project in one single phase, which caused a significant increase in construction costs and several delays in delivery.”[2] A RESTRUCTURED KING ABDULLAH FINANCIAL DISTRICT p.55 https://www.vision2030.gov.sa/media/rc0b5oy1/saudi_vision203.pdf
With each additional factor lies additional risk down the line, which could affect both manufacturing and construction. For example, changes to legislation, standards and guidance, all of which have the potential to drive design and specification changes that were unforeseeable during the concept and detailed design phases, which is when the majority of any risk assessments are normally undertaken. Few clients, knowing there will be a superior benchmark by which to measure quality or environmental impact compliance created by new standards, will want their project to pursue an inferior benchmark, particularly if significant political pressure for compliance will influence return rates expected after handover.
In short, events with the potential to drive delays and additional costs are inevitable, so continued identification and prevention are key.
But if a dispute premium of over 20% on KSA construction investment is the norm, what additional techniques could be employed for further mitigation?
Hassan Hammadeh, who is the Operations Director for Arabtec Construction and has delivered iconic infrastructure projects in KSA and in the Middle East, avers that creating a fair mechanism to protect the rights of Contractor’s from the start of a project is essential to avoid disputes. He specifically notes that despite delayed payments and approvals (as identified in HKA’s CRUX report) being a lead cause of delays in KSA, there is generally little or no contractual consequence for the Employer in respect to this default.
HKA notes that globally there is movement from leading Employers to work in concert with key suppliers and industry stakeholders to explore what more could be done to further reduce the propensity for dispute. In some cases, the result of this collaboration was the development and deployment of Dispute Avoidance Panels (“DAP”). The concept is simple; seek to avoid disputes from ever arising by employing techniques that focus on intervention.
The technique is gathering momentum and is being employed across a number of key projects, with HKA having recently been awarded the framework to provide DAPs to international projects. The DAP process starts with a review of a programme by a panel comprising subject matter experts across commercial, legal, planning, and uniquely, behavioural disciplines who understand major infrastructure delivery and the genesis of disputes.
“Despite best efforts, it is a challenge to assess project risk with absolute certainty”
In collaboration with the project teams and using their collective expertise, the DAP members are able to identify potential issues of concern and provide the project leadership team with practical ways to avoid or mitigate the implications of such.
Our clients see the value in investing a relatively small sum during the project for interim reviews by an independent panel of experienced professionals. The panel is able to view the project objectively and draw the relevant parties’ attention to where there could be potential disputes and recommend preventative action.
The cost of such preventative techniques has proven to be a high value proposition and could help avoid significant claims. Irrespective of how the cost of a DAPs is calculated, the cost of deploying such preventative measures is nominal when compared to the potential costs of managing a claim. The challenge of course is how to measure the value associated with something that didn’t happen. This is where analysis of historic ‘norms’ can help.
The KSA industry is awakening to the fact that whilst there is a range of mature techniques for dispute intervention and resolution, there was little by way of techniques to support dispute avoidance. HKA consider these proactive approaches, such as DAPs, could be really beneficial in KSA, in particular the key large scale developments and projects of the vision 2030 plan.
Conclusion
For many major construction projects and infrastructure programmes with medium to long durations, risks on the investment, in particular the risks of ‘dispute premiums’ can be difficult to predict prior to procurement and are notoriously difficult to manage during construction. The findings of the CRUX report, suggest that collaborative working is an effective approach for mitigating the risks of a dispute premium occurring on a construction project.
Encouragingly, in addition there is a growing awareness of the benefits of avoidance rather than intervention and the value of an independent pre-emptive assessment by a panel of experts in the form of a DAP.
The risks of adopting this type of technique are effectively small; namely paying for a review where either no risks are to be found (possible but very unlikely) or where no ‘dispute risks’ materialise (even more unlikely) which in turn presents the challenge of demonstrating the benefit where ‘nothing actually happened’.
However, the potential savings in averting major schedule delays, additional costs and the inevitable breakdown in working relationships are real, as illustrated by current ‘norms’. So maybe the question should be whether construction programmes are doing enough to address the common causes of dispute as highlighted in The HKA CRUX Insight Report? And whether such programmes can really afford not to utilise dispute avoidance techniques such as DAPs?
About the author
John McKevitt is a HKA Partner with over 16 years’ involvement in the construction industry, providing traditional quantity surveying, contract administration and claims management services to clients both locally and internationally. John has been based in the Middle East since 2007. He leads commissions on HKA’s most complex and technically demanding claims assignments, regularly advising on claims and commercial matters on major projects within challenging environments.
In recognition of the importance of this phase of the design process, the new IStructE Structural Plan of Work 2020 which largely mirrors the RIBA Plan of Work 2020, contains a Substage 4b (Production Information) between Stage 4 (Technical Design) and Stage 5 (Manufacturing and Construction).
These discussions are not pleasant or easy to have.
What was once wrongly considered in our region as an issue for “international businesses” or “just a way of doing business”, fraud and corruption, in all its ugly iterations, is now a front and center concern. No longer can anyone view fraud and corruption as the “cost of doing business”, or the compliance with relevant laws and implementing preventative controls as a luxury to be pushed to the end of meeting agendas.
“HRH the Crown Prince painted a vivid picture of corruption, referring to it as a “cancer”, “scourge” and “an enemy”.
Every participant in our regional economies needs to be aware of the specific anti-fraud and corruption requirements of local and international rules and regulations. The relevant legislations are often serious and broad-ranging, and a general misconception is that they only provide instructions to react and report internal instances to the relevant authorities. This couldn’t be further from the truth. Proof of strong controls and a set of orderly books and records have become both a necessary deterrence tool and a shield from large scale legal exposure.
An Enemy
HRH the Crown Prince painted a vivid picture of corruption, referring to it as a “cancer”, “scourge” and “an enemy”. HRH remarked that corruption endangers development and prosperity and the “reason behind losing a number of great opportunities for the Kingdom”. It is therefore no surprise that the Saudi Vision 2030 Council tracks, as a key metric, KSA’s push in combating corruption and installing a culture of accountability in all levels of government and citizenry.
With such a serious take on this problem, it is clear that the “real cost” and damage resulting from fraud and corruption goes well beyond the monetary value of incidents to a given business. The real costs include wasteful spending by governments (estimated at 5 to 15% of KSA’s total State budget) that could be directed at much needed public services, heft of regulatory investigations and fines on individuals and businesses, and tarnishing of reputations in an ever-connected global marketplace. Those exposed to these damages are also wide ranging beyond the executives and businesses, with board members being held liable for inaction and professional services firms stuck with costly litigation over their sign-offs on fraud-ridden transactions.
Tackling these issues, and establishing strong and stringent regulations, will be a key focus in the GCC, in line with the continued push to diversify the economies from oil export and opening up markets to foreign investment.
Considerations
How should one respond to the dangers and pitfalls of fraud and corruption?
Specifically, there’s a need to invest time and energy to plot out the legislative requirements of relevant operating jurisdictions, and an action plan be drawn out to ensure an entity and individual’s compliance.
Generally, however, there are three essential tenants that underpin any considerations of fighting fraud and corruption, regardless of location and size: a proactive risk management environment, effective reactive response to incidents and proper documentation.
A cohesive risk management strategy must include considerations of risks of fraud and corruption, the mitigation of such risk and monitoring programs in place. Such a strategy would start with an assessment of these risks in an entity and identify relevant controls (either existing or necessary). Such an assessment should be carried out in regular intervals, with tests carried out to ensure the effectiveness of the control environment in place. Considerations for whistleblower hotlines and establishing independent and experienced oversight committees are also becoming essential. An effective and well implemented strategy is the first line of defense against fraud and corruption, and also shows any regulator or government agency a solid good-faith attempt to stomp out fraud.
Instances must be dealt with proportionately and effectively once identified. The first step is to differentiate between cases related to human resource concerns (e.g. harassment) or failure of following policies and procedures (e.g. unsafe work environments), and those that have elements of fraud and corruption. Based on the size, severity and intricacies of an identified instance will determine the level of response required. In our experience, the majority of cases can be dealt with internally by a strong internal audit and compliance function, in-house counsel and independent board committees. However, escalation to outside investigators and legal counsel would usually be necessary if, for example, large sums of misappropriate funds require tracing and retrieval, there’s a want to set up legal proceedings, potential involvement of senior personnel is found or bribes found to government officials. Any response and resulting remedial plans should also be well documented as well.
“The real costs include wasteful spending by governments (estimated at 5 to 15% of KSA’s total State budget) that could be directed at much needed public services”.
The need for proper documentation is not limited to the strategies and responses, as the accounting and financial books and records of an entity are also required to be honestly and accurately maintained. Regulators strongly believe that such well maintained books and records would help highlight indicators of fraud and corruption and reflect the intention of entities not to cover up any instances.
If you require any further information, please contact Majdi Al-Madani at majdialmadani@hka.com
About the authors
Majdi Al-Madani is a Partner at HKA based in Saudi Arabia. He plays a critical role in the further development and growth of the firm’s Forensic Accounting and Commercial Damages practice in the Middle East across a wide variety of industries, jurisdictions and forums.
Prior to joining HKA, Majdi held the position of Forensic Country Leader at a big four practice in Saudi Arabia. Prior to that, he spent six years as Director of the Forensic and Integrity practice at another big four company in Saudi Arabia, where he led and participated in several forensic and dispute assignments.
Majdi has an established record of working for over ten years at four major banks in Saudi Arabia in a variety of positions ranging from corporate, middle market, retail, operations, trade services to audit and compliance. From 2007 to 2012, he was a member of the Audit and Compliance team at one of those banks. In that role, he undertook several investigations and had specific responsibility for liaising with the police and governmental authorities.
More recently, Majdi has acted as Forensic Expert on several arbitrations relating to commercial damages and fraudulent financial reporting, with a combined value of US$50m.
Michael Malarkey is a Partner at HKA based in Washington D.C.. He has experience assisting General Counsel and White Collar/Regulatory litigators as well as their clients respond to Government scrutiny related to allegations of FCPA/UKBA violations, bribery, corruption, fraud and accounting irregularities across all industries requiring forensic and investigative accounting as well as complex dispute resolution expertise.