Article

Europe’s construction projects dispute paradox: Improved contracts, persistent design errors, higher costs

 Article summary

  • Europe’s construction sector shows improving schedule performance and stronger contract management
  • Financial exposure from claims and disputes is increasing despite these gains
  • Design errors and workmanship deficiencies remain the primary drivers of disputes
  • Economic and regulatory pressures are intensifying cost challenges across projects
  • Overall, cost outcomes remain difficult to control even as delivery practices improve

Introduction

The European construction and engineering market presents a complex and, in some respects, contradictory picture. While CRUX projects across Europe have typically experienced shorter schedule overruns than the rest of the world average (60.8% compared to 66.7%), the financial impact of claims and disputes is higher (39.3% compared to 31.9% for the rest of the world), highlighting persistent structural and delivery challenges. Insights from the CRUX Eighth Annual Report underline how design quality, workmanship, and cost pressures continue to shape dispute causation across the region, even as improvements emerge in contract administration and interpretation.

In this article, we set out to examine the evolving drivers of claims and disputes across Europe’s construction sector, exploring trends in design quality, workmanship, contract management, and project performance, alongside the shifting economic and regulatory pressures that are shaping outcomes.

A distinctive regional construction industry profile

Europe stands apart from other regions in one important respect: change in scope is not the dominant cause of claims and disputes. Instead, design errors have emerged as the single most prevalent driver, affecting nearly one in three distressed projects. This reflects the region’s concentration of technically complex building projects, which account for more than half of the European dataset analysed.

Workmanship deficiencies also feature prominently at 25.9% of projects effected, impacting more than a quarter of projects across the full CRUX period. Although there has been a modest reduction in workmanship-related disputes on more recent projects, Europe still compares poorly with other regions on this metric, particularly in the building sector.

Deficiencies and poor quality workmanship were primarily driven by labour constraints and persistent industry-wide skills shortages. When there aren’t enough skilled workers available, hire of less experienced or insufficiently trained staff to fill gaps likely to distress complex project quality.

By contrast, arguments linked to COVID‑19 were less prevalent in Europe than in Asia or the Middle East, affecting fewer than one in five projects. This relative resilience, however, has not translated into improved cost outcomes.

Shorter project delays, higher financial impact affecting European construction project claims and disputes

European projects have generally experienced shorter extensions of time (EOTs) than the global average. For projects scheduled to complete in or after 2020, average EOT claims fell to 57.7% of planned schedules, continuing a longer-term downward trend.

However, financial outcomes tell a different story. Europe is the only region where the average cost impact of claims and disputes on CRUX projects, increased in the post‑2020 period. The proportion of contract values in dispute rose sharply, from 35.5% of projects scheduled to completed before 2020, to 43.9% in projects scheduled to be completed from 2020 and onwards, reflecting intense cost pressures driven by factors such as inflation, energy price volatility, supply chain disruption, and contractor insolvencies following the Ukraine invasion.

A matrix table that outlines the differences in the average time and cost overruns for projects pre- and post-2020 by region.

This divergence between time and cost outcomes suggests that while European project teams may be managing schedules more effectively, cost risks are being absorbed in later project stages, and more forcefully, often once disputes have materialised. In our experience, less obvious issues, for example vendor specific procurement or design flow issues due to supply chain disruption, and contractor insolvencies, can in turn cause losses to productivity and delays. Prolonged exposure to these issues, or a combination of them, could provide compounding impacts that can severely affect project cashflow and/or result in greater levels of unforeseen costs and project financing requirements.

Design quality remains central in avoiding project problems

Design-related issues dominate the European dispute landscape. Errors, incomplete information, and timing failures remain stubbornly persistent, particularly on complex building projects where multiple interfaces increase exposure to disruption during later project stages. Collectively design issues affected 51.7% of projects before 2020, but fell to 30.9% for those projects scheduled to end 2020 and later.

Although the CRUX data indicates a reduction in design-related disputes on newer projects, operational performance has become more prevalent in projects scheduled to complete from 2020 onwards. This trend points to ongoing pressure at the interface between design development, regulatory approval, and construction mobilisation.

These challenges are compounded where projects commence before designs are sufficiently mature—often in response to political, commercial, or funding pressures.

Contract management sees an improvement in recent years

One of the more encouraging findings for Europe is the improvement in contract management and interpretation. Failures in contract administration fell sharply on projects scheduled to complete after 2020, dropping from 16.7% to 7.9% of projects. Disputes over contract interpretation followed a similar trajectory.

This improvement reflects growing contractual awareness across the industry, earlier involvement of legal and commercial teams, and wider adoption of digital document management systems. Standard forms of contract have also matured, offering greater clarity and alignment with modern delivery models—although extensive bespoke amendments remain a risk factor.

Europe — Top Five Key Statistics

  • Europe is the only region where the financial impact of claims and disputes increased after 2020, rising from 35.5% to 43.9% of contract values.
  • Design error is the leading cause of claims and disputes in Europe, affecting nearly one in three distressed projects.
  • European projects continue to experience shorter schedule overruns than the global average, with post‑2020 extension‑of‑time claims averaging 57.7% of planned schedules.
  • Failures in contract management and administration on European projects fell sharply after 2020, dropping from 16.7% to 7.9%.
  • Workmanship deficiencies affected over a quarter of European projects across the CRUX dataset, reflecting the region’s heavy concentration of complex building schemes.

 

Termination risk and economic stress putting pressure on European construction projects

Europe has also experienced above-average levels of contract termination, particularly in the most recent five-year period. Rising energy and material costs, client insolvencies, and tighter financing conditions have placed pressure on already thin margins, especially among smaller contractors and consultants.

At the same time, compliance with increasingly stringent environmental and sustainability regulations—most notably under the EU Green Deal—has added complexity and cost, particularly where requirements evolve during delivery.

What this all means for European projects

The European picture is not one of systemic failure, but of structural tension. Improved contract practices and reduced delays suggest progress, yet persistent design deficiencies and rising financial exposure continue to drive disputes.

The CRUX data reinforces several critical priorities for European project stakeholders:

  • Earlier design maturity before construction commencement
  • Stronger coordination across design, approvals, and delivery
  • Balanced risk allocation, particularly in an inflationary environment
  • Disciplined cost management, not just schedule control

As economic and regulatory pressures remain high, Europe’s ability to convert improvements in contractual capability into better cost outcomes will be a key test of resilience in the years ahead.


About the authors

Werner Luüs is an experienced Chartered Quantity Surveyor (FRICS, FCIArb) and testifying Quantum Expert Witness. Werner’s experience covers a wide range of projects in the buildings, infrastructure, ship building, resources, and power and utilities sectors across multiple regions including the UK, Europe, Africa, Middle East, and Asia.

Werner has testified as Quantum Expert Witness and was cross-examined during an international arbitration and Werner specialises in Quantity Surveying, Commercial Management, Expert Witness and advisory services on financial claims and disputes, and he has extensive experience working with project teams on live projects, which include recent new-built FPSO vessel projects.

Werner Luus construction quantum expert

Jess Chong is a Chartered Quantity Surveyor (MRICS, MCIArb) with over 20 years’ experience in the oil and gas, petrochemical, shipbuilding, power and process plants, building and mixed-development sectors.

Jess specialises in Quantity Surveying, Commercial Management, and has over 7 years’ experience in assisting Quantum Expert Witnesses in respect of construction and engineering disputes for international arbitration, adjudication, mediation and litigation proceedings. Jess worked in the forensic investigation of the quantum of the costs claimed and/or counterclaimed relating to dispute matters of damages, prolongation claim, disruption claim, liquidated damages, loss and expense claims, valuations of variations,, project price escalation analysis, pricing of defects and remedies.

Jess Chong technical expert

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