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King Faisal Specialist Hospital & Research Centre (KFSHRC) – Business Case

King Faisal Specialist Hospital & Research Centre in Riyadh is undergoing a SAR1.7bn transformation program between 2017-2021. It requires support to establish and run the programme, helping with governance, project design, master planning and business case development.

What We Did

The KFSHRC steering committee engaged HKA to develop both a full and light business case based on the available business case documentation. Following the successful delivery of the business case, HKA was further engaged to provide advisory services in relation to the delivery of various business initiatives by placing three full-time secondees on site.

Roads and Maritime – King Georges Road business case

The Easing Sydney’s Congestion Program Office (“ESCPO”) delivers projects to manage and mitigate congestion on Sydney’s road network and modernise it, to better cater to existing customers, as well as prepare for future growth. The King Georges Road Widening project (“KGR Widening project”) is part of ESCPO’s $300 million Gateway to the South Program, which was instigated by the NSW Government to improve the efficiency of transport flows between Sydney and the Illawarra, through the southern Sydney region.

What We Did

HKA was initially appointed to lead planning and development of the project up to and including the strategic business case. Upon approval and successful investment assurance of the busines case, we were engaged to lead continued project development for the first delivery stage, following a split of the initiative into two distinct projects, each with its own final business case to be prepared.

School Infrastructure NSW – Business case

The New South Wales Department of Education is Australia’s biggest organisation and one of the largest education authorities in the world, with an annual budget of more than US$12.6 billion.

What We Did

HKA prepared a strategic business case for a program of new and upgraded primary schools across Sydney’s north-west. As existing processes were designed for single school projects, HKA had to develop a new approach to multi-criteria analysis, options assessment, economics, risks and governance.

Sydney Metro West – Station development strategy

Sydney Water – Drought relief program delivery strategy

Sydney Water – ProMac delivery strategy

Predicted drought conditions in New South Wales resulted in the forecasted depletion of the southern dams, which supply the Illawarra and Macarthur water distribution systems faster and lower than the Warragamba Dam that supplies much of Sydney via the Prospect water filtration plant. A link was proposed for the Prospect South and Macarthur water systems to rebalance the draw-down of the dams and ultimately manage the drought-related supply risk.

What We Did

HKA was engaged to facilitate the development of a delivery strategy for the Prospect South to Macarthur Distribution System Link (ProMac) project.

Transport for NSW – Fast Rail industry engagement

The NSW Government has a vision for vibrant and growing regional economies, providing NSW residents with more jobs, greater opportunities and better quality of life. Fast Rail is the infrastructure investment that could underpin and catalyse this growth, and in December 2018, the Premier announced the Government’s commitment to prepare a Fast Rail Network Strategy.

What We Did

HKA was engaged by Transport for NSW to develop the industry engagement strategy for the proposed Fast Rail Program, develop and facilitate round-table discussions with key industry participants and undertake a lesson learned process with the aim of instituting a continuous learning mindset across the program.

Transport for NSW – Transport Access Program business case

TfNSW conceived the Transport Access Program (TAP) to build on the old RailCorp-operated Easy Access Program, which provided accessibility upgrades at stations and wharves across the Rail and Ferry Networks. The upgrades would ensure that TfNSW fulfils its legislative obligations to meet the requirements under the Disability Standards for Accessible Public Transport (DSAPT) 2002 and the Disability (Access to Premises – Buildings) Standard under the Building Code of Australia 2016 (BCA).

What We Did

HKA was appointed to develop the Business Cases for Tranches 1 and 3 of TAP (with a combined value of $1.7bn). HKA was appointed to update and refine the Business Case for TAP2 following INSW’s Assurance Review.

Victoria Building Authority – 365 Hoddle Street, Victoria business case

The redevelopment of the community health centre at 365 Hoddle Street in Collingwood into an integrated community health and social housing hub represents a ‘first of its kind’ project. It demonstrates the potential of similar path-breaking approaches in delivering critical community infrastructure across Victoria and Australia. In 2020, the Victorian Health Building Authority secured funding for the planning and development of a business case and began service and capital planning with cohealth and Unison.

What We Did

HKA was engaged to provide project management services and deliver a full business case with economist partner Urbis.

Bayer AG – Global framework

City of Gold Coast – Infrastructure Delivery Program (IDP) Commercial Support

The City of Gold Coast is the second largest local government in Australia, based on its estimated resident population. The Council’s responsibilities include planning and regulating the growth and development of services and infrastructure for the community, making and enforcing laws, and managing councillors and divisions.

What We Did

The IDP is a $950m program of work to deliver multiple Sewage Treatment Plant upgrades over ten years through a collaborative framework agreement. The Council appointed HKA to support evaluation and tender recommendation activities (commercial modelling, assessment of non-price and price documentation, tenderer negotiations) for the IDP and review the Framework Agreement to ensure risks were appropriately addressed and value-for-money outcomes were likely to be achieved.

Key achievements include securing favourable terms for the client by maintaining competitive tension, minimising contractual risk, and mitigating potential escalation throughout the program.

Dematic (Global) – Automatic Warehousing

The warehousing and distribution facility was designed as a 2.4 million square feet landmark logistics facility located strategically on Tsing Yi Island with connections to the port, airport, and highways running to the borders of mainland China. The project represents one of Hong Kong’s largest, well-connected, modern, and most versatile warehousing facilities.

What We Did

HKA, in conjunction with other consultants, provided high-quality pre-contract advisory and drafting services in connection with the main contract tendering documents, examination of tenders received, and writing up the formal contract for execution by the parties.

Hong Kong Airport – Framework agreement

The HK$141.5 billion (US$18bn) mega-project expanded Hong Kong International Airport from the current two-runway system into a Three-runway system (3RS). The project includes reclamation of 650 hectares of land, construction of a third 3.8km runway, a new passenger concourse, expansion of the existing Terminal 2, provisional of a new 2.6km automated people mover, a new, high-speed baggage handling system along with the construction of other associated airport support infrastructure and utilities.

What We Did

HKA entered into a five-year framework agreement with the Hong Kong Airport Authority to support the delivery of a new three-runway system that strengthened Hong Kong’s competitiveness as an international aviation hub. HKA led a consortium delivering best-in-class planning, programming, risk and building information modelling (BIM) expertise drawn from its own global pool of advisers and its specialist delivery partners: Equib (risk management), Logikal (project performance management), Waldeck (digital twin solutions), and BIMS Group (BIM technology).

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New Zealand Waka Kotahi – NZUP commercial strategy

Offshore Windfarm – Contract Management

This Offshore Windfarm project is a 588MW scheme in the United Kingdom. The contract value was more than US$1.3 billion. The development site covers an area of 130km2 and consists of 84 no. 7MW WTG and 2 no. offshore HVAC Offshore Transformer Modules. The water depths range from 38m to 60m.

What We Did

HKA provided a team of contract consultants to handle all commercial and contractual aspects of the project, including procurement of the subcontract packages, claims preparation, and contract management for both the employer and subcontractors. The role required the consultants to be based in the client’s office and at the subcontractors’ fabrication facilities around Europe.

South Australia Department for Infrastructure and Transport – North-South corridor

The Department of Infrastructure and Transport (DIT) developed the North-South Corridor (NSC), a 78 km free-flowing motorway that is one of Adelaide’s most important transport corridors. DIT sought to establish a Program Delivery Office to support the development and ongoing management of the North-South Corridor Program.

What We Did

HKA was engaged to focus on the pre-delivery phase and early enabling works to support the program definition and business case approval over an 18-month period.

Sunwater – Procurement and transaction management

Sunwater is a water service provider whose purpose is to make the most of the available water supply for agriculture, urban, and industrial customers. They have 19 dams and 1951 kilometres of pipeline to store, capture and deliver around 40 per cent of the water used commercially in Queensland to more than 5000 customers.

What We Did

HKA was engaged by Sunwater to help the Sunwater team deliver the current and future programs of work and to support Sunwater in improving value for money and efficiencies and delivering the best for business and optimal whole-of-life outcomes.

Sydney Metro West – Commercial directorate

Sydney Water – Partnering for Success (P4S)

Sydney Water identified the need to undertake an enterprise-wide review of its supply chain with a view of aligning with industry to form better long-term partnerships. As a result, Sydney Water implemented the P4S initiative, which would identify the optimum means by which it could drive better outcomes for customers and optimise value throughout the supply chain.

What We Did

HKA provided a multi-disciplined team to design and implement the P4S model. HKA led the procurement activities to engage three Regional Delivery Consortia to deliver design, construction and maintenance services. HKA drafted all tender and evaluation documentation and worked with Sydney Water probity advisors to manage risk. Additionally, HKA worked with Sydney to manage the business transformation required to support the new P4S model.

Find Out More

https://www.hka.com/project/sydney-water-partnering-for-success-p4s/
https://www.hka.com/nec-client-of-the-year-congratulations-sydney-water-p4s/
https://www.hka.com/global-accolade-for-sydney-water-p4s/

Water Corporation Western Australia (WaterCorp) – Project 13 review

Water Corporation WA (WaterCorp) provides water and wastewater services to Western Australia and is considered one of the more mature water utilities in Australia.

What We Did

HKA undertook a strategic review of how WaterCorp currently plans and delivers its capital program. This review assessed the business’s current processes against global infrastructure delivery best practice, ‘Project 13’ principles and the 6 Pillars of Procurement model. The review identified several recommendations that would see the business move into closer alignment with industry best practice.
Subsequently, WaterCorp engaged HKA to undertake Phase 2 of this work – to develop an implementation roadmap and a model for benefits realisation once changes were implemented.

Endeavour Energy – Major projects transaction

Endeavour Energy, the second-biggest electricity distributor in Australia, serves the Greater Sydney metropolitan area.

What We Did

HKA was engaged to lead a strategic review of Endeavour’s business, focusing in particular on the structure of the organisation, and its project and programme performance and capability. Based on this work, our team devised a reform program, which we were commissioned to implement.

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School Infrastructure NSW – Picnic Point Public School project leadership

The New South Wales Department of Education is Australia’s biggest organisation and one of the largest education authorities in the world, with an annual budget of more than US$12.6 billion.

What We Did

The NSW Department of Education appointed HKA for the construction and refurbishment works of Picnic Point High School for Schools Infrastructure NSW. The project involved the refurbishment of some existing buildings and construction of a new learning facility using the Design for Manufacture and Assembly (DfMA) and Modern Methods of Construction (MMC) approach. HKA’s role included full project management services through all project phases.

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School Infrastructure NSW – Ultimo Public School project leadership

The New South Wales Department of Education is Australia’s biggest organisation and one of the largest education authorities in the world, with an annual budget of more than US$12.6 billion.

What We Did

HKA was retained to manage the US$31 million school construction project, including stakeholder engagement, as part of the department’s ‘design excellence’ program. Following the discovery of severe ground contamination at the proposed development site, our role widened to cover alternative solutions.

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Sydney Metro North West – Delivery coordination and product assurance

Sydney Metro is Australia’s biggest public transport project and the largest urban rail infrastructure investment in the nation’s history. The fully automated railway will serve and stimulate urban development, meeting long-term travel demand across this growing global city. Formerly known as the North West Rail Link, Sydney Metro Northwest brought rail transport to the fast-developing northwest suburbs. Opening in 2019, the $8.5 billion rail link includes eight new and five upgraded stations and a 4km elevated ‘skytrain’ viaduct.

What We Did

HKA led the Delivery Coordination and Product Verification (DCPV) team and was responsible for managing the project’s interface with external authorities and third parties, including overseeing the implementation of interface agreements.

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Sydney Metro Western Sydney Airport Integration & Delivery Partner

What We Did

HKA, along with partners SNC Lavalin and Infrastructure Nation, were appointed as the Integration and Delivery Partner (IDP) to the Sydney Metro Western Sydney Airport project. The Integration and Delivery team, alongside Sydney Metro, performs the primary role of project integrator and is responsible for project integration across the planning, construction, testing, and commissioning phases.

Transport for NSW – Easing Sydney’s Congestion end-to-end services

Easing Sydney’s Congestion (ESC) is an initiative to reduce congestion across Sydney and deliver increased economic and social productivity across NSW.

What We Did

HKA provided Project Management, Construction Management, Contract Management, Design Management, Site Surveillance, Commercial Management, WHS Management, Property Advisory, Risk Management, Schedule Management and Cost Control services to the ESC program on projects ranging in scale from <$1m to $160m.

Transport for NSW – Newcastle Transport light rail

Transport for NSW initiated the $600m Newcastle Urban Transformation & Transport Program to establish and test the case for and, if appropriate, manage the truncation of heavy rail services at Wickham. This included the delivery of a new interchange, provision of a new contemporary light rail system from Wickham to the beach, double the rate of development through government-facilitated development, delivery of a public domain centred along the disused rail corridor and linking the city to its waterfront and facilitate accelerated delivery of public domain works by the City of Newcastle.

What We Did

HKA led the successful development of the Preliminary and Final Business Cases, which included coordinating the Assurance Review(s) and managing Cabinet and Treasury approvals. In addition, the HKA team designed, established and operated the PMO and provided project controls, reporting, coordination and general support to the Project Director as required.

Water NSW – Dams program program support

Westconnex 3B – Contract management partner

Family and Community Services – Program management office

High Speed 2, UK – Risk advisory

The HS2 Project is a US$85.5bn high-speed railway providing much needed additional passenger and freight carrying capacity between London and Birmingham by 2026, with an extension to Manchester and Leeds scheduled for completion by 2033.

What We Did

HKA designed and ran a PMO for the programme’s transformation and delivery strategy.

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Hume Community Housing – Procurement guidelines

Hume Community Housing (Hume) provides homes and services to more than 4,000 customers in 1,800 homes across New South Wales (NSW).

What We Did

HKA helped Hume win the tender to take over the management of the social housing portfolio for the Hunter New England region (Maitland, Raymond Terrace, and Port Stephens), the largest of all nine regional packages. This comprised 2,200 properties with close to 5,000 people in residence, which means that Hume doubled in size and their customer base reached close to 10,000 customers in a 12 month period.

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Major energy company – Wargaming

Rail Projects Victoria – Melbourne Airport Rail project management planning

Melbourne Airport Rail is a $10 billion project to construct a new 27km rail link from the CBD to Melbourne Airport via Sunshine.

What We Did

HKA was engaged to develop a Project Management Plan (PMP) and support the development of new reporting processes and a reporting dashboard. The purpose of the PMP was to provide a summary of how RPV manages works and deliverables on the MAR project, as well as an overview of the key processes.

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South Australia Department of Infrastructure & Transport – PPM framework

The Department of Infrastructure and Transport (DIT) is responsible for the planning, development and delivery of transport infrastructure across South Australia

What We Did

HKA was engaged to review and update DIT’s Project Management Framework (PPMF) to support consistent and effective program and project management across DIT’s transport-related portfolio.

In line with good practice, DIT engaged HKA to undertake a post-implementation review of the PPMF to understand how well the PPMF and its principles were being applied, whether the anticipated benefits were being realised, and to identify opportunities for further improvement. The review took place approximately nine months after implementation.

Sydney Metro – Program Management Office Services

Sydney Water – Projects scheduling

Sydney Water supplies water, wastewater, recycled water and some stormwater services to more than 5 million people in Greater Sydney, Blue Mountains and the Illawarra.

What We Did

Sydney Waters’ Major Project Services Division is delivering a multi-billion-dollar program of works. HKA’s scope of work is to provide planning support across the program to increase the confidence of delivery.

Westconnex 3B – Project controls

Rozelle Interchange is a AU$3.9 billion project and is the final part of WestConnex, Australia’s largest road project.

What We Did

HKA led the provision of contract management and project management services to Roads and Maritime Services (now Transport for NSW) to manage the activities performed by the D&C Contractor.

Find Out More

https://www.hka.com/project/westconnex-rozelle-interchange/
https://www.hka.com/hka-tsa-management-westconnex-rozelle-interchange/

Dammam Airport Company Saudi Arabia – Saudi Airport Contract Management

King Fahd International Airport, Dammam Saudi Arabia (KFIA) is the world’s largest airport by area. KFIA is undergoing key reforms to enhance its capabilities and performance. This includes a modernisation project managed by DACO, which aims to improve the travel experience for over 11.4 million annual passengers.

What We Did

HKA’s scope of services includes advising on contract strategy for all airport service and operations and maintenance contracts with a focus on increasing value and alignment with regulatory requirements, contract assessment, contract structuring, RFP development, supplier transition support and long-term performance management.

Global mining company – Supplier Intelligence Unit

Greater Western Water

Greater Western Water (GWW) supplies drinking water, recycled water, sewerage and trade waste services across Melbourne’s central business district (CBD), and inner and north-western suburbs. It formed following the merger of City West Water and Western Water.

What We Did

GWW engaged HKA as a strategic partner to review its asset delivery capability and implement an organisation-wide improvement program. We led the development and implementation of initiatives across business case development and assurance, project development and management, procurement, master scheduling, and strategic change management.

Infrastructure Australia – Delivery outcomes roadmap

Infrastructure Australia is an independent statutory body providing independent research and advice to all levels of government and industry on projects and reforms relating to investment in Australian infrastructure.

What We Did

Infrastructure Australia engaged HKA to develop a major reform roadmap to enhance the productivity, innovation and financial sustainability of infrastructure deliverability in Australia. The Infrastructure Deliverability Roadmap applies to all public infrastructure projects and programs, including transport, energy, waste, water, telecommunications, and social infrastructure.

Find Out More

https://www.hka.com/au-advisory-building-better-places-systems-approach-infrastructure-delivery/
https://www.hka.com/au-advisory-collaboration-matters-taking-an-integrated-approach/
https://www.hka.com/au-infrastructure-australia-releases-delivering-outcomes-report-partnership-with-hka/

Inland Rail – Strategic advisor

Massachusetts Port Authority – Project Delivery Guide

The Massachusetts Port Authority (MPA) needed assistance in developing a Project Delivery Guide (PDG) to consolidate, standardize, and provide guidance on the project delivery policies, procedures, and standards used to initiate and execute capital construction projects.

What We Did

The MPA engaged HKA to develop the PDG. Key objectives in developing the guide included ensuring:

Guidance was scalable to the full range of project types and sizes undertaken by MPA’s Capital Programs Group.
Processes and guidance were tailored as necessary to the different project delivery methods available to MPA (design-bid-build, construction manager-at-risk, design-build, and term contracts)
Recently implemented design and construction management tools, including lean principles for design and construction and building information modeling, were seamlessly incorporated into the processes.
Commissioning activities were incorporated throughout the project’s lifecycle, starting with the design phase and continuing through construction and acceptance.

New Zealand Ministry of Transport – Value for Money framework

The New Zealand Transport Agency’s primary function is to promote an affordable, integrated, safe, responsive and sustainable land transport system.

What We Did

The Ministry of Transport engaged HKA to support a monitoring and assessment review of the New Zealand Transport Agency procurement function. The HKA review was a rapid high-level assessment of the procurement section, including their capability and capacity to deliver and perform in a changing landscape with new project types and a shifting supplier market.

North East Link – Strategic review

The North East Link was the missing link in Melbourne’s freeway network. The project comprises 6.5km of tunnels connecting the M80 with an upgraded Eastern Freeway and changes the way people move around Melbourne.

What We Did

HKA, with another consultant, was engaged to undertake a cost and deliverability review of the proposed North East Link project. The reference project deliverability assessment was led by HKA, who informed DTF’s overall analysis and gave advice to the Treasurer and Cabinet regarding key investment and procurement decisions for the project.

Transport for NSW – Faster Alternative Delivery – post-Covid stimulus

The Faster Alternative Delivery or FAD Program was established to select and deliver projects as quickly and efficiently as possible to help stimulate the NSW economy post-COVID-19. By accelerating additional works, TFNSW will help to protect existing jobs and create additional jobs throughout the local supply chain and economy, as well as deliver projects that help to alleviate the impact of congestion on Metropolitan Sydney and to support the implementation of the government’s wider transport strategy.

What We Did

HKA was engaged to act as a strategic advisor to TfNSW throughout program’s inception. This included the development of the FAD program objectives, establishing program governance, and providing commercial advice on acceleration opportunities within the existing TfNSW processes.

University of NSW – Sustainability strategy

The University of NSW (UNSW) developed a 2025 Strategy that guides the actions and decision-making to create accessible and environmentally sustainable campuses that are in line with the UN Sustainable Development Goals. To support the strategy, UNSW also developed a 20-year Masterplan and Environmental Sustainability Plan (ESP) 2019-21, which outlines the path to best practice in environmental sustainability supported by a holistic vision for outstanding campuses.

What We Did

HKA was engaged to create and deliver the Capital Works Sustainability Framework, which was intended to provide alignment between the UNSW and Estate Management vision and mission statements, the 2025 Strategy and the ESP 2019-21. The Framework provides guidance on an approach for project teams to take in the design and delivery of fit-outs, refurbishments, new buildings and infrastructure in a way that is specific to UNSW and is an expression of the unique character and history of its campuses.

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