Managing Supply Chain Disruption and Construction Price Fluctuation

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Managing Supply Chain Disruption and Construction Price Fluctuation

Alastair Gray

Partner

AlastairGray@hka.com

Craig Mcpheator

Associate Director

CraigMcpheator@hka.com

The Middle East construction sector is thriving (growth of 3.3% in 2023) [1]https://construction.globaldata.com/ and is forecast to enjoy consistent year-on-year growth for the next few years. However, one of the major issues that the industry faces is high inflation and upward pressure on key materials, a trend that is likely to continue for a number of years. Managing supply chain disruption has become more and more important, especially as the Saudi Arabian giga-projects ramp up.

“More than one in four projects (26.6% are embroiled in cash flow and payment issues)”[2]HKA Crux Insight, Sixth Annual Report (Middle East section

Traditionally in the Middle East, the risk of material price fluctuation in construction has been placed with contractors. To consider the potential impact of material price fluctuation, it is worth noting the reinforcement bar fluctuations that occurred in 2008 and the ramifications of which were felt throughout the UAE industry:

In December 2007, reinforcing bars in the UAE cost AED 645 per ton. In July 2008, the price had risen by over 238 percent, to AED1,540 per ton, before plummeting to AED 440 per ton by November 2008[3]https://www.mesteel.com/. These fluctuations caused chaos in the market, causing delays to projects as well as unforeseen economic problems.

What are the risks of supply chain disruptions?

The potential problems arising from disrupted or volatile supply chains and prices are not limited to cost. Perhaps a bigger risk is delay due to the unavailability of materials, or a cash-strapped contractor’s appetite or ability to suffer excessive commercial losses to avoid critical delays.

The effect on raw materials caused by the issues in Ukraine is another reminder that large price fluctuations in construction can happen, largely unforeseen, and can cause significant strain on projects. Analysis by HKA in 2023, identified that the cost of diesel in the UAE increased by an average of 65% since the start of the Ukraine-Russia crisis. The knock-on effect to plant, machinery, and material costs from this one issue were significant.

Potential outcomes of managing supply chain disruptions

In the case of supply chain disruption, employers may consider recourse to delay damages for events such as material supply delays. However, delay damages are usually capped at 10% of the contract price and tend to hit the cap within 100 calendar days of delay. Beyond the 10% cap, an employer’s options are usually more drastic and risky.

Termination brings its own issues, usually leading to project completion well beyond the original planned completion date and with significant additional costs to complete, coupled with expensive disputes to resolve. Furthermore, replacement contractors are well positioned in negotiations and will adjust for market rates (and then some) for materials, equipment, staff, labour, and consumables.

Assuming the terminated contractor was performing adequately aside from the commercial squeeze or delays due to market fluctuations, or supply chain problems, termination would not typically resolve the issues. Instead, they would simply pass them to the replacement contractor unless they become the employer’s risks anyway.

Another grave potential outcome is bankruptcy. Contractors operate on relatively small margins and the industry has a tendency to contract with onerous clauses. Of course, this tends to be a disaster not only for the bankrupt contractor but also for the employers left with incomplete projects and lengthy delays.

Potential solutions to material price fluctuations very much depend upon whereabouts in the lifecycle a project is:

How to manage supply chain disruptions and price fluctuations

Potential solutions to managing supply chain disruptions and material price fluctuations very much depend upon whereabouts in the lifecycle a project is. More specifically, whether it is in the pre-contract or post-contract phase:

Pre-Contract

At the pre-contract stage, a pragmatic approach to risk apportionment when drafting contracts is recommended. Who is best equipped to take-on the risks? How can an employer secure the best price at tender whilst ensuring that they haven’t created a situation where commercial factors threaten to derail the project later on?

The procurement model itself should be brought under scrutiny:

“…many employers – not least in oil and gas – are exploring alternative procurement models to lump sum contracts with a view to managing risk more effectively. Options include cost plus or target price, still novel in the region.” [4]HKA Crux Insight, Sixth Annual Report (Middle East section

Of course, if a change in procurement strategy is deemed a step too far, the FIDIC suite of contracts, both the Red and Yellow Books include formulaic mechanisms for adjustment to items to be included in the Appendix to Tender (in both 1999 and 2017 versions). The parties are free to agree what items or materials are to be included. Those that are not included are considered to be included within the contract sum and not subject to adjustment. Whilst the applicable sub-clauses appear troublesome and are often deleted, in practice they can provide a relatively fair adjustment of key materials such as reinforcement. The existence of such clauses provides the parties with a number of benefits, including:

a)         Competitive pricing at tender (lower risk for bidders to factor contingency in material prices);

b)         Lower risk of claims/disputes;

c)         Employer enjoys the benefit if costs decrease; and

d)         Less likelihood of serious default by the contractor.

Given the apparent complexity of these adjustment formulae, it may be advisable to restrict the number of materials or other elements which are subject to adjustment only to those which are especially susceptible to large fluctuation and for which such fluctuation would be of particular impact to the project.

The drafting of the applicable formulae and their application warrants significant consideration and should be worked through between suitably qualified representatives of the parties.

Post-Contract

The majority of contracts in progress within the Middle East at the moment do not incorporate provisions for contractual relief in the event of substantial price fluctuations. Furthermore, the majority of contracts specifically preclude claims for price fluctuations, whilst confirming that the contract price is accepted by the contractor as being sufficient to meet all obligations and ‘everything necessary’ for the execution of the works.

The parties are not entirely without options, but they tend to be limited. In the first instant, diligent contract management can help to improve a contractor’s cashflow. This includes ensuring timely agreement and payment of variations and claims as well as on time payment. It may also be possible to alleviate cashflow by providing other relief, such as reduction or early release of retention (or acceptance of a retention bond).

In the event that the employer decides to make payments for material price fluctuation, it is prudent to assess how much contingency the contractor had allowed for in its tender for fluctuations. Given that the risk was placed and priced with the contractor, the aim should be to provide relief only against the ‘extraordinary’ element of price fluctuation, or in case of ensuring consistent supply, the premium paid to ensure supply. An open book approach is recommended.

Managing price fluctuations in construction: the verdict

In summary, price volatility is likely to be a feature of the Middle East construction market for years to come as most countries in the region are focussing on their own future vision plans all at once, added to which the Kingdom of Saudi Arabia is booming like no other time before. A pragmatic approach to risk apportionment at tender time is highly recommended, since apportioning material price fluctuation risk to contractors as a matter of course may not be practical or represent best value to the employer.

Expert Construction Dispute Support With HKA

With a rich legacy spanning more than 40 years in construction and engineering, HKA stands as an industry-leading global consultancy. Our extensive service portfolio covers dispute resolution, claims consultancy, advisory support, and construction expert witness services

Throughout every phase of a project, we deliver comprehensive analysis, guidance, and support tailored to your specific circumstances. Our expertise serves a diverse clientele, including owners, contractors, subcontractors, law firms, and government agencies, addressing all of your individual needs.

About the author

Alastair Gray is a highly experienced Chartered Quantity Surveyor with over 25 years in the field. As a proven expert witness, he specialises in productivity and disruption analysis, offering clear and concise reports on complex quantum matters. He has been involved in disputes exceeding $2 billion, providing expert determinations in various industries globally. 

With a diverse background in buildings, civil engineering, and oil and gas projects, Alastair has worked across the Middle East, Far East, Australia, and the UK. He is a fellow of the Chartered Institute of Arbitrators, a member of the Royal Institution of Chartered Surveyors, and holds degrees in management and design for building, along with a post-graduate diploma in construction law and arbitration.


References

References
1 https://construction.globaldata.com/
2 HKA Crux Insight, Sixth Annual Report (Middle East section
3 https://www.mesteel.com/
4 HKA Crux Insight, Sixth Annual Report (Middle East section

Middle East Consultant Awards 2023 – Dispute Resolution Champion of the Year

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Middle East Consultant Awards 2023 – Dispute Resolution Champion of the Year

HKA, a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support services, is delighted to have won the Middle East Consultant 2023 Dispute Resolution Champion of the Year award for the third year in a row. The event took place at the Ritz-Carlton on JBR’s Walk in Dubai on 23 November and was attended by many industry leaders. 

“I am so proud of our incredible HKA Middle East team for winning the Dispute Resolution Champions award for the third year running. This is a testament to our colleagues’ fantastic efforts in providing an invaluable service to our respected clients”.

Amanda Clack, Partner, Regional CEO, EMEA

Recognised as the ‘touchstone’ awards of construction consultancy, the Middle East Consultant 2023 event celebrated subject specialists, including architects, technicians, risk managers, designers, and technologists, and acknowledged achievements in sustainability, gender balance and inclusiveness.

“HKA has tirelessly compiled keynote primary data across a wide range of project disputes and was able to provide scientific analysis as to how and why particular problems arise. Its series of CRUX Insight Reports provides reliable and insightful resources on current states of play and how best they can be resolved. The firm is also set to be an innovative and influential force in the move to change the way that multi-stakeholder contracts are drafted.”
Paul Godfrey, Head of Content for Middle East Consultant

“At HKA, we are in an exciting phase of ambitious growth and diversification. Winning this award is no mean feat, and we are honoured to be recognised for the third year running. Indeed, HKA has had a remarkable year, securing several significant project wins that highlight our prowess and demonstrate our ability to excel in a highly competitive marketplace. Thank you to our clients for your continued support, and congratulations to all the worthy winners.”
Jad Chouman, Partner, Head of Middle East

ABOUT HKA

​​Headquartered in the UK, HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support services. 

​HKA brings a proud record of excellent service and high achievement to bear on today’s challenges. As trusted independent consultants, experts and advisers, we help clients manage disputes, risk and uncertainty on complex contracts and challenging projects. Our advice is impartial, incisive and authoritative. 

​We work with government agencies, local authorities, contractors, legal firms, and other professional service providers, as well as owners and operators, financial institutions and insurers. HKA’s global portfolio includes some of the world’s largest and most prestigious commissions across a wide range of industries, including aerospace and defence, buildings, energy and natural resources, environment and climate change, financial services, healthcare and life sciences, industrial and manufacturing, marine and shipping, mining and metals, oil and gas, power and utilities, real estate and tourism, sports and entertainment, technology, media and telecomms and transportation infrastructure. 

​HKA has in excess of 1,000 experts, consultants and advisors across 45+ offices in 17 countries with the skills and experience that are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes. 

​For more information about HKA, visit hka.com and connect with us on LinkedIn, X (formerly Twitter, @HKAGlobal) and Facebook.​ 

Media contact:

NameJude Wilson-Brown
TitleMarketing and Communications Director, Middle East and Africa
Number​​+971 4 337 2145​ 
EmailJudeWilsonBrown@hka.com

A strategy for growth and diversity

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A strategy for growth and diversity

Jad Chouman

Partner & Head of Middle East

jadchouman@hka.com

“We’re in an exciting phase of ambitious growth and diversification.”- so says Jad Chouman, Head of the Middle East for HKA, who could be describing the macroeconomics of the Middle East, rather than reflecting on HKA’s strategy in the region.

The HKA Partner has recently taken over the new sole Head of Middle East role, having previously been Co-Head of Region with Haroon Niazi, who now leads the global risk mitigation consultancy’s core construction claims and expert (CCE) services across Europe, Middle East and Africa.

HKA’s strategy has driven the recent expansion across the region and includes significant assignments, ranging from Qatar’s 2022 World Cup and metro developments to Saudi Vision 2030 giga projects.

While the Kingdom and other Gulf states transition from hydrocarbons by developing their services economies and other sectors, HKA’s growth and diversification are being fuelled by its four main service streams – Construction Claims Expert Services, Forensic Accounting and Commercial Damages, Forensic Technical Services, and Advisory Services.

As the world’s leading construction consultancy, evidenced by topping the global Who’s Who Legal rankings for the last seven years, HKA has more experts listed in the region than any other firm. Whilst 18 years ago, the norm was to “export” work back to practices in America or Europe, the UAE business has now become the region’s longest-established construction claims and dispute resolution consultancy as HKA has focused on attracting and training its own pool of local construction experts.

“HKA operates without borders, and we always seek to bring the best experts to service our clients from across EMEA or the globe, whilst we also pride ourselves on having local expertise where needed,” said Jad Chouman.

Expanding into Forensic Accounting and Commercial Damages 

A similar process is now underway with Forensic Accounting and Commercial Damages (FACD) expert services.

 “We started by relying entirely on our European experts, but now have a team of people on the ground here, so that they can be close to our clients and developments happening in the market,” Jad explained.

In spring this year, HKA appointed Clare Lavin as a Partner in the Middle East FACD team. It is set to grow as service markets develop independently of construction.

“We are seeing more commercial, financial and economic disputes that require forensic accounting and commercial damages expertise,” Jad confirmed.

All types of contracts, including commercial and investment treaty disputes, can avail of this expertise, but also state bodies.

“There’s a demand in the public sector for our investigative services to assist in their endeavours to fight corruption and fraud, bringing in best practices to ascertain compliance and protection of government funds,” Jad added.

Building Forensic Technical Services capabilities

Since HKA became an independent business in 2017, it has been building up its Forensic Technical Services (FTS) capabilities. Over the last year or so, the firm has acquired teams specialising in fields such as architecture, aviation and environmental consultancy.

The EMEA FTS operation is headed up by Julia Humpidge, Partner, with Bill Haggart, Partner, leading FTS in the region. This local team has many testifying experts and draws on HKA’s European network of technical specialists. These disciplines are highly specialised – ranging from metallurgy to seismology or fire engineering to boiler chemistry. So, the plan is to grow a local team of assistants to support them and offer FTS across the region, drawing on HKA’s comprehensive line-up to match the appropriate specialisms to each client’s technical challenges.

Providing upfront strategic Advisory Services

The EMEA advisory services team is another significant growth area and is led by Dafydd Wyn Owen, Partner, who works closely with colleagues in the region. HKA has proven the value of upfront, strategic advice on the planning, procurement and management of major infrastructure and capital projects globally, but particularly in Australia and Europe.

Advising on effective contracting strategies, early contractor involvement, and collaborative working, may currently be a niche service in the Middle East, but the scale of upcoming projects and market conditions demand new thinking and ways of working.

“We have already been retained on Saudi Arabia’s giga projects, and there is a growing demand from other major clients across the region,” said Jad.

Shared foundation

The common foundation for all service offerings is sound and impartial advice rooted in world-leading multi-disciplinary expertise and experience. This enables HKA to anticipate, investigate and resolve the most complex challenges for clients.

“We can provide the full scope of services from the inception of projects through to damages calculation,” he explained.

With four main offices in the region (Dubai, Qatar, Abu Dhabi and Saudi Arabia), the consultancy has been established here for over 40 years, and is proud to have been in KSA for 17 years. Jad added: “As an agile business, we can be anywhere our clients want, regardless of whether we have a local base or not.” HKA works with many established clients in Egypt, for example, and also in North Africa. Other growing markets include Kuwait, Iraq and Jordan.

Talent strategy

Underpinning the HKA growth strategy is the ability to attract and retain high-calibre consultants. “Over several years, we’ve built a brand and culture that is attractive to people, and we retain them. Our attrition rate for ‘good leavers’ is very low.”

Word of mouth is powerful. People in professional services talk to their peers about their working environment, collaborating with team members, and the scale and complexity of their projects and disputes. “So, we’re able to choose the best people who fit our highly collaborative culture.”

High-profile, complex projects are another big pull factor for ambitious professionals. “This is what personally attracted me to the Middle East region in 2005. Now, exciting projects like the Line, NEOM and Red Sea developments are inspiring a new wave of expats as well as the region’s home-grown talent,” said Jad.

Strength in diversity

As a global business, HKA relies on people from diverse backgrounds working closely within and across teams. “We recognise the strengths that diversity brings in creativity and decision-making.” HKA is working towards gender parity, has signed the Equal Representation in Arbitration Pledge, Equal Representation for Expert Witnesses Pledge, and its Experts support, advocate and participate in various industry and professional events around the world.

Though English remains the lingua franca of mediation, several consultants are Arabic and French speakers. HKA invests in mentorships, provides for neurodivergent employees, and engages in outreach work with schools, promoting careers in the industry and inclusion. Other community activities involve sports sponsorships – for girls’ rugby and the Dubai Hurricanes – and support for the Emirates Red Crescent Authority’s IFTAR campaign.

Jad also emphasised the wider value to the industry from sharing lessons learnt through HKA’s unmatched project experience. The CRUX integrated research programme analyses the root causes of claims and disputes. These are ranked by region in the annual CRUX Insight Report and can be analysed further through the free-to-use CRUX interactive dashboard.

“We share CRUX insights directly with clients but more widely through our CRUX ambassadors,” Jad stressed. “We believe that, if applied on major projects, this knowledge can lead to better outcomes for the benefit of all stakeholders,” he concluded.


HKA was delighted to welcome our newest colleagues to our diverse global team in August 2023

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HKA was delighted to welcome our newest colleagues to our diverse global team in August 2023

A warm welcome to HKA. We are a diverse global team, and our culture is collaborative, honest, transparent, and high performing.

Thank you for joining HKA, a great place for our brilliant people to work, grow and play. Good luck to you and we hope you enjoy being yourself with us.

We understand joining a new company is exciting, yet can also be challenging. As you start a new chapter in your career with us at HKA, please look after your mental and physical health and well-being. Always reach out if you need any help.

Enjoy.

Kate Wood, Partner, Chief People Officer


Mohammed Algurashi, Analyst
Jeddah, Kingdom of Saudi Arabia

Mohammed Algurashi is a Civil Engineer who prides himself on being a strong planner and problem solver. He graduated from Umm Al-Qura University in 2022, with his final graduation project focused on checking the design of a residential building in Makkah. Upon graduating, Mohammed worked as a BEC project Engineer, supervising construction sites, conducting feasibility assessments and site inspections, and preparing reports and compliance documentation.


Saad Alothemen, Analyst
Jeddah, Kingdom of Saudi Arabia

Saad Alothemen is a Civil Engineer and a member of the Saudi Council of Engineers. Saad graduated from King Saud University with a degree in Civil Engineering in 2020, with his graduation project focused on locating and designing a sewage treatment plant.

Saad is adept at managing and supervising substation construction projects, implementing and reviewing project drawings, monitoring site progress and preparing daily, weekly progress and RFI reports.


Samapti Barua, Associate Consultant
Washington, DC, USA

Samapti is a 2023 graduate with a Bachelor of Science degree in Commerce with a double concentration in Finance and Management. She also double majored in Economics and maintained a track in Business Analytics from The University of Virginia McIntire School of Commerce.

Having joined HKA the summer of 2022 as an intern, Samapti is thrilled to return as an Associate Consultant in the Washington D.C. office for an expansion of learning opportunities.



Kun Cao, Business Support Administrator
Beijing, China

Kun is an experienced administrator with about 10 years of experience, having worked in different organisations including multilateral development banks and commercial banks.

She is experienced with programme management support, database and archives management, expense processing and contracts management, and providing support to executive management, legal experts and business stakeholders.


James Cheng, Associate Consultant
New York, NY, USA

James joins HKA’s New York office as an Associate Consultant in the Forensic Accounting and Commercial Damages group. He has over 5 years of experience in the accounting industry, working in financial reporting and tax compliance. During this time, he has worked in the legal and financial services industry.

He has a BBA in accounting, a MS in taxation and is a Certified Public Accountant. He is open to learning about different industries and getting exposure to new projects.


Chase Cohen, Associate Consultant
Washington, DC, USA

Chase graduated in May 2023 with a Bachelor of Science degree in Business and concentration in Finance from The George Washington University (GWU) School of Business. He also doubled minored in Philosophy and Organizational Sciences.

Throughout Chase’s time at GWU, he accumulated professional and extracurricular experiences in consulting, mentorship, and employee benefits. Chase joins the Washington, D.C. office eager to learn and excited to be starting his career at HKA. 


Dennis David, Associate Consultant
Philadelphia, PA, USA

Dennis is an Associate Consultant for the Forensic Accounting and Commercial Damages team in the Philadelphia Office. He joins the team with 4 years of external and internal auditing experience. He has a degree in accounting with a minor in Fraud Examination from Bloomsburg University.

Dennis has conducted audits within the healthcare and farm credit industry. He is also experienced in database and SQL/R script related analytics from prior projects throughout his careers.


Milton Detty, Associate Director
Washington, DC, USA

Milton has over twelve years of professional experience encompassing financial management, auditing, cost accounting, regulatory compliance for government contractors.

He has significant experience in analyzing federal contractor indirect rate cost structures, preparing incurred cost proposals, cost impact analyses, business system implementations and reviews, as well as working with the Defense Contract Audit Agency (DCAA) and State audit departments to address compliance issues.


Amalia Garcia, Credit Controller
Daresbury, UK

Amalia joins our Daresbury office following a 15-year career in the UAE where she worked across a variety of industries, including manufacturing, real estate, and construction.

Amalia has a bachelor’s degree in banking and finance from Polytechnic University of the Philippines and is currently pursuing her CMA qualifications.


Kevin Gnadt, Associate Consultant
Chicago, IL, USA

Kevin recently graduated from Indiana University’s Kelley School of Business where he majored in Finance and Business Law. Prior to starting at HKA, Kevin interned in advisory and tax roles. He is excited to acquire new skills and learn new industries in the FACD group at HKA.


Peter Ju, Senior Associate Consultant
Los Angeles, CA USA

Peter received a bachelor’s degree in business economics from the University of California, Los Angeles (UCLA), with a minor in accounting. Prior to joining HKA, he worked in audit for a couple years at a Big Four firm, specializing in the financial services industry. Peter is an active Certified Public Accountant (CPA) in the state of California.


Madison Jurgovan, Associate Consultant
Chicago, IL, USA

Madison Jurgovan joins HKA as an associate consultant in the Chicago office after graduating from a dual-degree program at Saint Mary’s College and the University of Notre Dame. Through this program, she has earned bachelor’s degrees in both chemistry and chemical engineering as well as a minor in mathematics.

Madison is thrilled to be a part of HKA and is looking forward to the personal and professional growth she will experience as she begins her career.


Lisa Martello, Director
Melbourne, VIC, Australia

Lisa has over 15 years of experience leading high-profile rail, engineering and construction projects in the UK and Australia. Over the course of her career, she has set up and led high-performing teams and has often been brought in to transform troubled, underperforming projects and teams.

Lisa is incredibly passionate about creating inclusive, high-support, high-challenge cultures that enable teams to be high-performing and happy.


Kathy Nguyen-Ly, Associate Consultant
Los Angeles, CA, USA

Kathy Nguyen-Ly joins HKA as an Associate Consultant at the Los Angeles office. She graduated from UCLA with a double major in Political Science and Statistics/Data Science. Prior to joining HKA, she specialized in database analysis and program management support. Now, she is excited to begin her career in economic litigation consulting.


Bumsu Park, Associate Consultant
San Francisco, CA, USA

Bumsu Park has a Bachelor’s Degree in Management Information Systems from Santa Clara University, CA. Bumsu’s prior professional background involves management consulting and urban design; he has recently made a career pivot through HKA, working with intellectual property.

His scope of work includes quality control, financial modeling and analysis, and forensic accounting within the technology and pharmaceutical industries.


Ravi Patel, Associate Consultant
San Francisco, CA, USA

Ravi has a Bachelor’s Degree in Business Administration from UC Berkeley. He is joining HKA as a full-time employee after an internship at newly acquired TMF last summer. He joins HKA in the San Francisco office.


Mahir Jamal Pradhan, Associate Consultant
New York, NY, USA

Mahir joined HKA after graduating from NYU Stern School of Business, having studied Finance and Computing & Data Science. He interned with HKA for a year (since last June) before joining as an Associate.

Having interned at a variety of companies, from non-profits to art companies to Big 4 Consulting, he is very excited for this new journey at HKA and for all the professional and personal development.


Giselle Rajabi, Consultant
Sydney, NSW, Australia

Giselle joins the Quantum team in Sydney and will support both the quantum and delay teams in Asia Pacific. Giselle is a passionate and driven engineer with practical experience in planning, project administration and over 4 years’ experience conducting forensic analysis of construction disputes in relation to time and costs.

Giselle is currently studying a Master of Construction Law to develop her knowledge and understanding of construction law on both Australian and international projects.


Matt Riding, Senior Engineer
Birmingham, UK

Matt has seven years of experience in environmental consultancy, working on controlled waters risk assessments and soil and groundwater remediation projects. His Ph.D. research focused on the environmental fate and behaviour of chemical contaminants within soils and water, as well as the development of techniques to profile the mechanisms by which contaminants cause toxicity in humans and microorganisms.


Julia Rowell, Associate Consultant
Los Angeles, CA, USA

Julia Rowell recently graduated from the University of California, Los Angeles with a bachelor’s degree in public affairs. Julia looks forward to contributing her analytical skills and team-oriented mindset to HKA as an Associate.


Rob Ryan, Managing Consultant
Daresbury, UK

Rob is a Chartered Civil Engineer with 10 years of industry experience. He has project experience in a range of industry sectors, including offshore oil and gas, power, residential construction and renewable energy.

Rob has worked in the UK and internationally on offshore drilling rigs as well as construction sites. Rob has used his project experience to support Clients and Employers on capital projects, including administering contracts, developing specifications and providing project due diligence. He has practical experience in supporting and defending claims and has provided submissions to support adjudications.

In addition to his professional role, Rob is undertaking an MSc in Construction Law & Dispute Resolution at King’s College London, with completion expected in September 2025.


Derek Schmitz, Associate Consultant
San Francisco, CA, USA

Derek is a recent graduate from Santa Clara University with a bachelor’s degree in Finance along with minors in Real Estate and History. He is joining the HKA office in San Francisco as a full-time employee after interning with TM Financial Forensics last summer.

Derek is excited to be a part of the team and learning more about HKA.


Jaspreet Singh, Financial Controller
Sydney, NSW, Australia

Jaspreet started his career as an Officer in the Army before moving into the private sector as a Finance Manager for firms such as Deloitte, BCR and most recently Australia’s largest Private Training Organisation as the Head of Finance.

Jaspreet is experienced in leading the financial function within organisations, from commercial finance to financial reporting, to providing commercial insight to Executive teams and Business Units. Jas has also served on risk committees and led project teams for system implementations and company acquisitions.


Josh Topor, Associate Consultant
Chicago, IL, USA

Josh graduated with a bachelor’s degree from Indiana University’s Kelley School of Business in May and joined HKA’s FACD practice as an Associate Consultant in Chicago last month.

Josh worked as an intern at a software company prior to his final year of university, but ultimately chose to pursue his interest in litigation consulting and thus found HKA.


Mark Winrow, Principal, Business Development
Dubai, United Arab Emirates

Click here to view Mark’s press release.


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HKA Associate Director, Iryna Akulenka is elected to the Steering Committee of the ICC UAE Commission on Arbitration & ADR 2023-2025

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HKA Associate Director, Iryna Akulenka is elected to the Steering Committee of the ICC UAE Commission on Arbitration & ADR 2023-2025


Congratulations to HKA Associate Director, Iryna Akulenka for being elected to the Steering Committee of the ICC UAE’s Commission on Arbitration and ADR.  Iryna will be working closely with other members of the Steering Committee to further strengthen the UAE’s position as a major arbitration hub both in the region and worldwide.

I am absolutely honoured to have been elected to the Steering Committee of the ICC UAE Commission on Arbitration and ADR. The Steering Committee is comprised of some of the UAE’s most prominent arbitration practitioners and I very much look forward to working together and serving the ADR community in this new and exciting capacity.

I must say that the previous Steering Committee has set an incredibly high bar and I am sure it would be difficult to match up their achievements but we will all put in our best efforts.

Words of appreciation go to Dr Hassan Arab for all his hard work and dedication in the capacity of the outgoing Chair of the Committee. I look forward to working alongside Dr Mahmoud Hussain, the newly elected Chair, Fatima Balfaqeeh and Karim Nassif, the two Vice Chairs, and the rest of the Committee members.”   

Iryna Akulenka, Associate Director

Iryna is an Associate Director with HKA Dubai office where she spent the last 9 years of her career. Iryna deals with a variety of complex contracts/ quantum matters including drafting and defending claims, expert work, and dispute avoidance and resolution across engineering & construction, infrastructure, O&G and energy sectors.

Iryna’s career spans over 17 years, with a truly international experience in nearly 40 projects across 20 countries, including buildings, utilities, power plants, airports, ports, windfarms, refineries and oil & gas facilities, and manufacturing facilities.   

 

“This is a great accolade for Iryna, demonstrating her value not only within HKA but within the whole arbitration community.”

Michael Tonkin, Partner, Expert Services

ABOUT HKA

HKA is the leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support services. We use our multi-disciplinary expertise to provide a comprehensive set of specialist services:

  • Expert, Claims, and Advisory services for the capital projects and infrastructure sector
  • Forensic Accounting and Commercial Damages services for all types of contracts, including commercial and investment treaty disputes
  • Consulting services to support companies working on U.S. Federal Government contracts

Headquartered in the UK, HKA brings a proud record of excellent service and high achievement to bear on today’s challenges. As trusted independent consultants, experts and advisers, we help clients manage disputes, risk and uncertainty on complex contracts and challenging projects.

We work with government agencies, local authorities, contractors, legal firms, and other professional service providers, as well as owners and operators, financial institutions and insurers. Clients have access to leaders and problem-solvers who decode complexity through collaborative working and innovative thinking, making the best possible outcomes a reality for our clients, every time.

As well as more than 500 expert witnesses, HKA now has in excess of 500 advisors and consultants – across 40+ offices in 18 countries – with the skills and experience that are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes.

HKA’s global portfolio includes some of the world’s largest and most prestigious commissions across a wide range of industries including buildings, industrial and manufacturing, power and utilities, resources, transportation infrastructure, technology, financial services, government contracts and non-profit.

Media contact

NameJude Wilson-Brown
TitleMarketing and Communications Director, Middle East and Africa
Number+971 56 526 7370
Emailjudewilsonbrown@hka.com

For more information about HKA, visit hka.com and connect with us on LinkedIn, Twitter (@HKAGlobal) and Facebook.

Breaking the mould in the Middle East – how women can succeed in the construction industry

Webinar

Breaking the mould in the Middle East – how women can succeed in the construction industry


Attitudes towards women in the workplace are changing in the Gulf states – and the unlikely combination of technology and empathy can accelerate this transformation, according to pioneering female figures in construction.

How women can succeed in the industry was the theme of a webinar on 22 June 2023 jointly hosted by global risk mitigation consultancy HKA and Reed Smith, the international law firm.

Acknowledging the positive changes in the region over recent years, HKA Partner and webinar moderator Clare Lavin explored the enabling factors and remaining barriers with three women who have broken the mould while forging careers in the sector.

Digital’s empowerment

Jessika Nicolas – Regional Manager for Environment & Sustainability at KEO, and a specialist in Environment, Social and Governance (ESG) – made the case that technological change was shifting women in back-office roles to the forefront of construction projects.

Digital technologies are empowering change for the growing number of women with STEM-based expertise. “The tools have pushed gender out of the equation,” she said, evidencing that intellectual power now outweighs physical strength.

Atheel MallAllah, Senior Electrical Engineering Manager with Crown House Technologies, agreed, citing the female leadership of digital engineering within parent company Laing O’Rourke.

Jessika also affirmed the importance of emotional intelligence. Having attained management positions, women were able use empathy and kindness to strengthen team performance. These ‘female traits’ – previously perceived as weaknesses – helped to “build a team, open communication, trust and respect,” she noted.

When “everyone has space to speak”, she added, team leaders could bring out the best from different minorities and personalities, leading to better work and alternative strategies that differentiate companies in a highly competitive market.

Amanda Clack, HKA Partner, Regional CEO, EMEA and a former winner of an accolade for kindness in leadership from Women for the Future, said: “Kindness costs absolutely nothing. It’s a key skill for any leader, male or female.” As projects are all about people, kindness is also fundamental to creating a good project culture.

Change is coming

Turning to barriers for women in construction, actual and perceived, the panel acknowledged the ongoing challenges but were united in optimism about the future.

Atheel MallAllah faced enormous difficulties in several posts in Gulf countries following her arrival from Iraq in 2006. Having changed jobs amid recession, hard-earned recognition came when, after a year supervising labour on site for an Abu Dhabi MEP company, her male boss admitted his mindset regarding women in the workplace had changed. Joining Laing O’Rourke was a more significant turning point. Over the last 14 years, she has advanced within the group to leadership roles on iconic projects.

This experience confirmed Laing O’Rourke’s commitment to gender equality, and its gender diversity action plan target of parity across its international workforce by 2033. However, anecdotal evidence from new female recruits in the Middle East suggested this was still far from the norm. For example, a new construction manager had never before seen so many women in a construction firm in the region, while a health and safety specialist had sent her CV to more than 30 companies, only receiving a single invitation to interview, from Laing O’Rourke.

Modest measures

The panel offered some recommendations for increasing female recruitment and retention, and advice for women striving to succeed in the construction industry:

  • Companies need a clear code of conduct on gender equality, but managers must also ensure its implementation at every level of the organisation.
  • On sites, women should be offered special support if necessary – including a male ‘buddy’ – especially before cultural change takes root within the labour force.
  • Flexible working should be the industry-wide norm alongside adequate maternity leave and pay entitlement.
  • More women leaders and role models – and an industry spotlight on them and progressive employers – will help accelerate wider progress towards gender equality.
  • Aspiring women must challenge themselves and each other to ‘be the change’ by coming up with the solutions to system blocks, while also ‘being themselves’ and remaining authentic.
  • Female professionals in construction share the duty to inspire and encourage other women and the next generation.

Elaborating on this final message, Amanda Clack stressed that it was a privilege to be working in the built environment, improving the world for society. Her ask was that everyone working in the built environment should share their passion for their work with the next generation to help encourage top talent into the sector.

“We need storytelling for the next generation. Go out and talk to someone under 18 about why you love your job.” She added: “Climb the ladder but take others with you,” noting that the industry needed more women like her fellow panellists.

Aptly, the next webinar in the series (see below) will focus on the importance of mentoring for the advancement of women in construction.

* September 2023 – Webinar #3: Pay it forward – why mentoring and male allyship matter for women in the construction industry.

Commenting on the series, Michelle Nelson, Partner at Reed Smith, emphasised that it was crucial to inspire others through experience and enthusiasm – and demonstrating what success looks like helps others achieve it.

Alison Eslick, Senior Associate at Reed Smith, who will moderate Webinar #3, said: “In our first two webinars, we heard from women at the top of the industry on attracting and retaining female talent. In our final webinar, our panel will share their experiences, both as mentees and mentors, and consider how the industry can better embrace mentoring for the benefit of female talent”.

Links to the webinar recordings:

Webinar #1: Attracting and retaining female talent in the construction industry

Webinar #2: Breaking the mould – how women can succeed in the construction industry

Giga-projects in the Middle East: How to manage risk effectively

Article

Giga-projects in the Middle East: How to manage risk effectively

Managing risk effectively on the Middle East’s giga-projects will require behavioural change along with a raft of measures to pre-empt the schedule and cost overruns seen on past megaprojects in the region.

This was among the conclusions to emerge from an expert panel discussion hosted by RICS and HKA, the global risk mitigation consultancy. The webinar,1 attended by over 400 people from 41 countries, heard how the giga-projects involve unprecedented concentrations of materials, skills, new technologies – and risk.

Dele Oyekanmi, Senior Manager – Contracts & Commercial, at NEOM, the vast zero-carbon city to be built in Saudi Arabia – explained how analysis of project-critical factors showed team behaviours outweighed even cost estimation and project management systems in importance.

“We need to work as a team and have a different mindset if we’re going to deliver these projects successfully,” Dele Oyekanmi said, adding that collaboration had to be underpinned by robust governance processes.

A shift to more collaborative ways of working is happening in the region, confirmed Husam Gawish, HKA Partner & Head of Operations for Saudi Arabia. While partnering is not yet in evidence, there was “a slow and steady” move to more proactive engagement between employers and contractors, and a “one team” mentality.

The enablers and prerequisites for better project outcomes were set out by Amanda Clack, RICS Past President and HKA’s EMEA Regional CEO. Standard contract forms help allocate risks in a clear and balanced way understood by all parties. Setting up a Dispute Advisory Board at the outset would help them problem-solve together rather than adopt adversarial stances, she advised.

HKA’s research programme, CRUX,2 also revealed how design failings and changes in scope drove project claims and disputes across the region. It was essential to allow enough time for design so it could be frozen and analysed for errors and gaps before works starts, and to ensure designs keep pace with construction progress.

Projects in the Middle East suffered longer overruns, averaging over 83% of the planned schedule, CRUX showed. The scope changes inevitable on highly complex and massive capital projects are better managed in conjunction with construction teams. Early contractor involvement (ECI) could capture insights to pre-empt design and other conflicts later.

The panel agreed that transparency and openness about the realism of programmes were also crucial. Schedule risk should always be on the risk register, understood by all and managed proactively, Dele Okyekanmi stressed.

Other themes explored by the panel included skills, technology and market capacity:

Skills: Given the global under-supply of skilled construction professionals, these giga-projects must take remote working further, aided by technology and lessons from the pandemic. While, they offer career-defining opportunities, “to get the best and brightest talent is going to require extra effort at the outset,” Amanda Clack said. More investment is being made in training and developing local talent, Husam Gawish noted. The net may also need to be cast wider to attract experienced staff who have followed the vocational rather than academic routes, and people from outside the construction industry, Dele Okyekanmi noted.

Technology: The scale of giga-project investment, and the visionary nature of capital programmes in Saudi Arabia and the United Arab Emirates, should drive adoption of BIM (Building Information Modelling) and Industry 4.0 technologies. Amanda Clack envisaged better data sharing through digital transformation and “a huge opportunity to solve old problems in new ways” and cascade this knowledge and innovation down to future megaprojects and the wider industry.

Market conditions: The ‘war for talent’ applies to contractors too, Husam Gawish observed, as they could afford to be more selective about tendering in an overheating market. Employers increasingly need to adapt, feeding the trends toward more balanced risk allocation and negotiation, contractual mechanisms for late payment, collaborative working, and arbitration. “Slowly, these are bringing Saudi Arabia in line with other jurisdictions.”

NOTES:

  1. The RICS webinar, Risk management and the giga-projects of the Middle East, was held on 31 May 2023.
    https://www.rics.org/training-events/wbef-events/risk-management-and-the-giga-projects-of-the-middle-east
  2. CRUX is a research programme analysing the causes of claims and disputes investigated by HKA consultants worldwide. See the Fifth Annual CRUX Insight Report for regional results:
    https://www.hka.com/crux-insight-fifth-edition-battling-the-headwinds/


This article presents the views, thoughts or opinions only of the author and not those of any HKA entity. While we take care at the time of publication to confirm the accuracy of the information presented, the content is not intended to deal with all aspects of the subject referred to, should not be relied upon as the basis for business decisions, and does not constitute professional advice of any kind. This article is protected by copyright © 2023 HKA Global, LLC.

A conversation with Middle East Consultant & Amanda Clack, Partner, Regional CEO, EMEA


Technical Interview

A conversation with Middle East Consultant & Amanda Clack, Partner, Regional CEO, EMEA

First published in Middle East Consultant – April 2023 Edition

What are the factors driving dispute resolution in an increasingly complex, multi-stakeholder market? What is the growing impact of technology and how can it analyse, correlate and simplify the data terabytes that client organisations present?

How can an incoming sector champion launch and integrate ‘touchstone’ initiatives for the EMEA territories? Paul Godfrey spoke to Amanda Clack, Dr. (hc) HKA’s Partner, Regional CEO, EMEA, in a quest for the answers…

Amanda, you have an extraordinary background of both leading on strategy and delivery, working with ‘process-driven’ organisations; is there a Golden Rule for the processes of dispute resolution?

“I’ve spent nearly 35 years working within the Built Environment. My experience throughout has shown me that the Golden Rule is working with the right team and bringing in the best experts that can provide effective solutions, recognising that every project and situation is unique. Getting the best possible people around you to tackle the most complex matters is essential. Then, having comprehensively analysed every stage of a project, you need to be able to clearly communicate the complexity of the findings so all stakeholders can easily understand the technical issues. That really is a skill.”

“Whether you’re talking about a nuclear power station, a stadium, or a hotel, at HKA, utilising our global reach, we pride ourselves that we can bring in the most experienced subject-matter experts from around our global business to assess any aspect of the work.”

“How well and cogently do we do this? Our clients tell me why they choose to work with and become clients of HKA. They say that whenever they see the HKA brand whether on a report for them or on the other side of a dispute case, they feel a thorough due diligence has been done and that there is a robust process at the core of the findings for the project. That for me is ‘job done’.”

We increasingly see high technology making inroads into professional decision-making: to what extent do you plan to heighten the technology commitment of the EMEA division, particularly in terms of digital dashboards and client interface?

“Technology isn’t an option in our business. We must continue to be at the forefront of technology and be experts in handling data. Sometimes, for example, a client will give us a terabyte of data in a one-off ‘datadump’.”

“We utilise e-discovery to provide an initial analysis. We can then scrutinise that data and documents quickly, efficiently and effectively, making sense of it and really picking out the essentials. If we didn’t have this capability, it could take months to wade through all the documentation before we could even start the work! So, we use advanced sets of expert data analytics that give replicable results and ensure there’s a robust, objective framework for our people to work within – we call it Delivery Excellence. Think of it like this: by using the right technology, we enable our experts to work efficiently and effectively for our clients. Technology is the key enabler for where the discerning expertise of professionals actually begins.”

“We also see the ever-expanding role of BIM and how BIM technologies are integrating data sets into the design process more and more; so, if you haven’t got the right analytics, how will you ever hone into understanding the priorities and issues buried in that mass of data? How will you ever single out the stakeholders, find out who did what, and whether they were in possession of data that should have informed them to act differently? It’s our job to understand this.”

“Another good example is the fact that we are also involved in a great deal of Forensic Accounting and Investigation, and this is a territory where your digital and data analytical skills must really be front and centre. It could potentially take years if you didn’t have the precise tools and mindset for identifying and locating what you need when you need it.”

“Complex data retrieval and analysis might be the result of technology, but in essence, you’re doing it to empower and facilitate your people and teams to do their job professionally and efficiently. It’s also vital to train people to understand exactly what part of the process they’re in and ensure they’ve got all the tools they need to feel comfortable and be effective – and that should be the case at any stage of the client journey. Through our Delivery Excellence process, they can come in from outside and immediately know exactly what to do and how to use the data they have – and for us, that’s essential.”

As an ‘in-coming leader’, what do you see as your main priorities in 2023?

“Firstly, it’s been about bringing together the strengths and capabilities of the newly combined EMEA Region; thereby strengthening the HKA service line capabilities across the regions.”

“My main priorities are twofold: Our Clients and Our people.”

“We are putting our clients at the heart of everything we do to better service and continue to anticipate their needs in better managing risks, disputes and uncertainty on their complex contracts and challenging projects throughout the region. Our clients will always be a key priority for me as Head of EMEA, and I am really enjoying getting to meet many of our fabulous clients and listen to what they are telling me about HKA, our people, their projects, and the market.”   

“But we are effectively a people-focused business. So, what is also key is investing in great people by attracting new and diverse talent to complement our existing team of experts, consultants and advisors.”  

“It would be easy to say that it’s all about the growth opportunity, but the reality is that really doesn’t exist without delivering a great service to our clients and having the strongest, most talented expert people in the right roles and locations to be able to do that.”

“I love meeting our clients and our people. Certainly, being here in the Middle East, I am reminded of why I joined the built environment sector in the first place.  Just looking out of the window it is palatable to see and feel the ambition and the clear pace of change that is transpiring.  What is also apparent is how we can make a difference to our clients, but also in helping shape people’s lives through the projects we help deliver. That vision must be what drives us as professionals.”

Do you see HKA as potentially becoming a natural ally of Government and the public sector here in the region?

“The first thing I should say is that I understand the importance of having that influence and ‘access’ from my time as Global President of the Royal Institution of Chartered Surveyors (RICS). There, we regularly interacted and interfaced with governments given our purpose of acting in the public interest.  Notably, my themes as President were: Cities; Infrastructure; and the War for Talent.”

“Here at HKA, do we have an open door to the Government? Yes, we have. Do we have exclusive relationships in the public sector? No. But throughout, our primary focus – and what HKA is essentially about – is bringing the best possible skillsets, and solutions to our clients in both the public and private sectors alike.”

“Perhaps the best proof of this is that, sometimes, when we have resolved a particular dispute in our client’s favour, the party who lost then comes to us and says next time, they want us to represent them! They recognise how important it is that they get the best expertise and quality service – and that, of course, is how you build a business.”

Tell us about how you see the CRUX Insight Report and its impact in the market.

“The CRUX Insight Report provides unique insights on capital programmes from around the world, drawing on data from over 1,600 projects in 100 countries, having a combined CAPEX of more than US $2.13 trillion. The data and findings allow us to provide a unique insight for our stakeholders across the globe.”

“The CRUX report means a lot to me because it was through this that led me to join HKA! I was asked to write anexpert commentary introduction to CRUX in 2021, and this is not something I ever do lightly. I really believe in investigating what I am putting my name to. So, I asked to read through the previous CRUX report, and I also wanted to see the draft of the one I’d be writing for. When I saw the quality of the report and the significance of its findings, of course, I was happy to endorse the report.”

“CRUX is so important because it assimilates a wealth of experience with clients and projects, puts it in the context of data from markets and economies, and then presents it in a digestible form. We can also use that same data as a prompt to take a deeper dive, creating a digital dashboard that we can present to clients and discuss particular areas of concern, and look at where their priorities should be.”

This region probably has a greater number of more complex, multi-stakeholder projects (the Saudi ‘giga-projects’ are a good example) than anywhere in the world. Do you believe these call for a unique and distinctive style of dispute resolution?

“In this respect, one of the advantages we have is that we’re not newcomers to the region, we have over 40 years of working with clients and creating bespoke solutions across every scale of a project. Our team bring specialist technical expertise and have a profound knowledge of the region. They are problem solvers that decode complexity and always strive to make the possible outcomes a reality for our clients.”

“But remember, the key question you need to ask with ‘giga-projects’ is how do you set them up for success when there are so many unknowns and complexities? One recommendation may be, for example, to create a Dispute Advisory Board (DAB) from day one, so that if things go wrong, rather than have an adversarial approach, you bring people together to develop solutions for the right outcomes whilst allowing the project to continue in the background.  Getting projects of this scale off the ground is not easy, so it makes sense to minimise the risks from the outset. So, I say, let’s have a conversation – rather than everyone getting entrenched, tying up huge sums of money, and as a result the project just gets further behind schedule. As our CRUX Insight Report tells us; taking time to properly plan projects is far more cost effective when compared to fixing the problems later, which undoubtedly can be disproportionately expensive!”

“I’d like to mention another angle that is so often overlooked and that is the question of how you’re going to get the very best people engaged on these projects from the outset. This is where the pandemic was, ironically, very helpful. When it comes to the use of technology to bring people together, in some respects, we probably moved forward a decade in our use of remote working over just a couple of years. This is especially true when it comes to trusting individuals and teams to work off-site and believing in the high quality of what they are doing remotely, removing the necessity to physically be present to see what’s being produced. Technology is a great enabler here. It enables you to bring the best minds together, wherever they may be in the world – which is precisely what the new generation of giga-projects absolutely demands.”

“Technology is undoubtedly a key enabler in giga project delivery effectiveness, and unquestionably helps the environmental agenda too. is It’s absolutely at the heart of what we do at HKA and is how we empower our people to deliver excellence for our clients anywhere in the world.”

Can the Kingdom’s Vision 2030 Giga Projects afford not to take a collaborative approach? 

Article

Can the Kingdom’s Vision 2030 Giga Projects afford not to take a collaborative approach? 

John McKevitt

Partner

johnmckevitt@hka.com

The sheer scale of the Kingdom’s vision and the risks associated with delivering an unprecedented portfolio of developments and Giga Projects requires that all reasonable efforts be taken to avoid and mitigate these risks. HKA has successfully operated in the Kingdom for the past 40 years and has had a permanent presence in-country for more than 15 years. This extensive experience in construction risk and dispute management gives HKA a unique insight into the potential future issues that lie ahead for Saudi Arabia’s construction market.

Traditionally, there has been an aggressive, adversarial environment in KSA’s construction market. When coupled with the fact that risk events are inevitable and considering the magnitude of these projects, there is a potential toxic incubator for major delays, cost overruns, and disputes, i.e., the successful delivery of the Vision 2030 Giga Projects will require a more proactive approach in order to avoid the toxic environment and disputes.

John McKevitt, HKA Partner in KSA

Mitigating the risks of dispute when investing and delivering construction projects is not new. But even with the host of mature contracts and ‘practitioner interventions’ from Risk, Project Management and Commercial Management professionals (to name a few), it is still a process that is no mean feat. Knowing the risks and their likely causes in advance is of great value, not only with regards to asking the right questions during procurement and developing planned interventions, but also in the pursuit of dispute avoidance.  

The Kingdom’s vision 2030 is built around three themes: a vibrant society, a thriving economy and an ambitious nation. The construction industry sits at the heart of the Kingdom’s strategy to achieve this vision. In the past decade, challenges in KSA’s construction industry caused a significant increase in construction costs and several delays in delivery.  

The HKA CRUX Insight 2022 report revealed how global headwinds threatened further damaging overruns in costs and delivery of construction and engineering projects. Claims and disputes on 1,602 projects in 100 countries were investigated by expert consultants for the CRUX Insight report, published by HKA, the world’s leading risk mitigation and dispute resolution consultancy. The combined CAPEX of these projects amounted to more than US$2.13 trillion.

Now in 2025, our latest CRUX report found the CAPEX exceeds $2.433 trillion, after researching into a total of 2204 engineering and construction projects in 114 countries.

Over the full CRUX timeframe, change in scope drove more than a third (34.7%) of claims and disputes on distressed projects, with design centric problems the other dominant driver. HKA’s 2025 CRUX Report highlighted three types of design failure: lateness of information, inaccuracy, and incompleteness – each of which impacted around a fifth of projects.

The 2022 CRUX report highlighted the damaging influence of factors such as dysfunctional design processes, skills shortages and supply chain disruption on project performance. Projects in the Middle East continue to face the worst delays globally.

These causal factors are perhaps unsurprising, given that over the last decade in KSA there has been an acknowledged and growing fragmentation of design elements of projects, with many diverse subcontractor design packages being introduced into the design development phase. While design activities in most cases are confined to early stages in the project cycle, thus giving a longer period in which to recover the lost time, a serious error affecting multiple interfaces can cause severe time and cost impacts, from which it can be difficult to recover.  

Despite best efforts, it is a challenge to assess project risk with absolute certainty, not least because, it is only during the construction phase that any practical issues can be fully appreciated, and new issues arise. Design risk events will also affect procurement, for example, where details are all too often left to fabricators and manufacturers.[1]

Some of this can be out of necessity, for example, because fabricators are familiar with the constraints of the fabrication process, whereas a general design consultant would not be. Consequently, it is not always possible to robustly define interfaces at the ideal time. The packaging of works and services in an optimal way is one of the most critical parts of the procurement process, creating the most effective interfaces with and between suppliers, allowing a client to manage the risks it is best placed to manage. Packaging also drives the organisational delivery model and structure. Get it wrong, and significant delays and additional costs will follow.  

Further danger lies in the transition gap between digital technology and the practicalities of the physical construction. Insufficient allowance for the necessary design iterations between the detailed and scope design, can store up problems for the future.  

Positively, there has been a growing appetite to address this fragmentation from within the construction industry.  

Collaborative working has been gaining ground, both in contract agreements and in practice for a number of years, as the benefits of maintaining relationships and working in a non-adversarial manner have become clear to participants. In essence, the focus of collaboration is mostly on teams working together in a spirit of co-operation to design and build a project, identifying divergences in terms of planned time, cost and specified technical matters as they arise, then dealing with them using appropriate behaviours via the available contract mechanisms. In order to successfully do this, attention is applied to designing out problems prior to manufacturing and construction, then monitoring and controlling any identified residual risks to reduce or maintain an accepted risk level.  

Therein lies a downside, in that risk monitoring can become a retrospective exercise, looking back and taking a ‘lessons learned’ approach, while other new risks that develop can remain unidentified.  

Focusing on existing risks can reduce perceptions of new risks. Maintenance of risk registers solely by those intimately involved with the project can result in significant potential issues being overlooked, because those monitoring the risks are simply too involved in the detail. It is also not unknown for a significant risk to be worked around on a daily basis, as its severity increases, while being played down by those who should be sounding the alarm to the decision makers with the authority to sanction possible solutions.  

Setting up and running regular multi-disciplinary design reviews is essential to enable interface co-ordination, particularly given the increasing and often diverse factors that are required to be optimised and balanced that influence the phases of a project. The latest of these, sustainability, has become a growing focus area, adding a fifth influencing factor to the traditional ones of time, cost, quality and safety.  

For example, works at the King Abdullah Financial District located in Riyadh KSA were commenced without proper consideration of its commercial and economic feasibility. The Vision 2030 report identifies this and notes: 

“When this objective was not reached, the government decided back then to develop and rent the real estate. Challenges were deepened by the development of the real estate project in one single phase, which caused a significant increase in construction costs and several delays in delivery.”[2]

With each additional factor lies additional risk down the line, which could affect both manufacturing and construction. For example, changes to legislation, standards and guidance, all of which have the potential to drive design and specification changes that were unforeseeable during the concept and detailed design phases, which is when the majority of any risk assessments are normally undertaken. Few clients, knowing there will be a superior benchmark by which to measure quality or environmental impact compliance created by new standards, will want their project to pursue an inferior benchmark, particularly if significant political pressure for compliance will influence return rates expected after handover.  

In short, events with the potential to drive delays and additional costs are inevitable, so continued identification and prevention are key.  

But if a dispute premium of over 20% on KSA construction investment is the norm, what additional techniques could be employed for further mitigation?  

Hassan Hammadeh, the Executive Director for Saudi Entertainment Ventures who was previously the Operations Director for Arabtec Construction and delivered iconic infrastructure projects in KSA and the Middle East, avers that creating a fair mechanism to protect the rights of Contractors from the start of a project is essential to avoid disputes. He specifically notes that despite delayed payments and approvals (as identified in HKA’s CRUX report) being a lead cause of delays in KSA, there is generally little or no contractual consequence for the Employer in respect to this default.  

HKA notes that globally there is movement from leading Employers to work in concert with key suppliers and industry stakeholders to explore what more could be done to further reduce the propensity for dispute. In some cases, the result of this collaboration was the development and deployment of Dispute Avoidance Panels (“DAP”). The concept is simple; seek to avoid disputes from ever arising by employing techniques that focus on intervention.  

The technique is gathering momentum and is being employed across a number of key projects, with HKA having recently been awarded the framework to provide DAPs to international projects. The DAP process starts with a review of a programme by a panel comprising subject matter experts across commercial, legal, planning, and uniquely, behavioural disciplines who understand major infrastructure delivery and the genesis of disputes.

“Despite best efforts, it is a challenge to assess project risk with absolute certainty”

In collaboration with the project teams and using their collective expertise, the DAP members are able to identify potential issues of concern and provide the project leadership team with practical ways to avoid or mitigate the implications of such.  

Our clients see the value in investing a relatively small sum during the project for interim reviews by an independent panel of experienced professionals.  The panel is able to view the project objectively and draw the relevant parties’ attention to where there could be potential disputes and recommend preventative action.  

The cost of such preventative techniques has proven to be a high value proposition and could help avoid significant claims.  Irrespective of how the cost of a DAPs is calculated, the cost of deploying such preventative measures is nominal when compared to the potential costs of managing a claim. The challenge of course is how to measure the value associated with something that didn’t happen. This is where analysis of historic ‘norms’ can help.  

The KSA industry is awakening to the fact that whilst there is a range of mature techniques for dispute intervention and resolution, there was little by way of techniques to support dispute avoidance. HKA consider these proactive approaches, such as DAPs, could be really beneficial in KSA, in particular the key large-scale developments and projects of the vision 2030 plan.  

Conclusion 

For many major construction projects and infrastructure programmes with medium to long durations, risks on the investment, in particular the risks of ‘dispute premiums’ can be difficult to predict prior to procurement and are notoriously difficult to manage during construction. The findings of the CRUX report, suggest that collaborative working is an effective approach for mitigating the risks of a dispute premium occurring on a construction project.  

Encouragingly, in addition there is a growing awareness of the benefits of avoidance rather than intervention and the value of an independent pre-emptive assessment by a panel of experts in the form of a DAP.  

The risks of adopting this type of technique are effectively small; namely paying for a review where either no risks are to be found (possible but very unlikely) or where no ‘dispute risks’ materialise (even more unlikely) which in turn presents the challenge of demonstrating the benefit where ‘nothing actually happened’.  

However, the potential savings in averting major schedule delays, additional costs and the inevitable breakdown in working relationships are real, as illustrated by current ‘norms’. So maybe the question should be whether construction programmes are doing enough to address the common causes of dispute as highlighted in The HKA CRUX Insight Report? And whether such programmes can really afford not to utilise dispute avoidance techniques such as DAPs?

About the author

John McKevitt is a HKA Partner with over 20 years’ involvement in the construction industry, providing traditional quantity surveying, contract administration and claims management services to clients both locally and internationally. John has been based in the Middle East since 2007. He leads commissions on HKA’s most complex and technically demanding claims assignments, regularly advising on claims and commercial matters on major projects within challenging environments. 

Please note this article, originally published in 2022, has been updated to include 2025 stats.


[1]  In recognition of the importance of this phase of the design process, the new IStructE Structural Plan of Work 2020 which largely mirrors the RIBA Plan of Work 2020, contains a Substage 4b (Production Information) between Stage 4 (Technical Design) and Stage 5 (Manufacturing and Construction).

[2] A RESTRUCTURED KING ABDULLAH FINANCIAL DISTRICT p.55 https://www.vision2030.gov.sa/media/rc0b5oy1/saudi_vision203.pdf

HKA announces Clare Lavin has joined as Partner in the Forensic Accounting Commercial Damages team, based in Dubai

News

HKA announces Clare Lavin has joined as Partner in the Forensic Accounting Commercial Damages team, based in Dubai

HKA, a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support services, announced today that Clare Lavin has joined HKA as Partner in the Forensic Accounting Commercial Damages team, based in Dubai.  

Clare is a Chartered Accountant with over 20 years of experience, who regularly testifies in litigation and arbitration matters on accounting quantum and financial-related issues. Having been based in Dubai for over 12 years, she has worked on a number of complex disputes and investigations across the Middle East.

“We are delighted that Clare has joined our team of experts, supporting our Forensic Accounting Commercial Damages growth strategy in the Middle East. Her experience in dealing with all manner of forensic accounting assignments as well as being a go-to expert in the region will be greatly valued by the EMEA team as we continue to grow our presence and enhance our service offering in the region.”  

Haroon Niazi, Partner and Head of Middle East.

Clare has a wide range of experience in the disputes field including early case assessment, loss of profit calculations, shareholders disputes, earn-out arrangements, professional negligence, SPA disputes, joint venture arrangements, and contract breaches or terminations.

Her sector experience includes hospitality and leisure, construction and real estate, oil and gas, shipping, manufacturing, pharmaceuticals, facilities management, consumer goods, and distribution.

“I am delighted to welcome Clare as the latest partner in our EMEA team as we continue to expand our reach. We look forward to working together as an integrated team.”

Colin Johnson, Partner, Head of Forensic Accounting and Commercial Damages, EMEA

Clare has testified in litigation and has supported clients and experts in matters before the Abu Dhabi, Dubai, and Dubai International Financial Centre (DIFC) Courts; the high courts of England and Wales, and New Zealand; and the commercial court in Riyadh, Saudi Arabia. Her arbitration experience includes matters before the DIAC, ICC, and DIFC-LCIA for disputes across the Middle East. 

“I am extremely excited to join HKA and be part of the growing Forensic Accounting Commercial Damages team. I look forward to complementing the work of such a talented group of experts to deliver what our clients need in multi-faceted disputes and those with increasing complexity in the region.”

Clare Lavin, Partner, Forensic Accounting Commercial Damages

Clare is a fellow of the Institute of Chartered Accountants and holds an advanced professional award in expert witness evidence from Legal Experience Training. She is a highly recognised and well-regarded accounting expert witness in Dubai, UAE. 

View Clare’s full profile at https://www.hka.com/expert-post/clare-lavin/ 


ABOUT HKA

HKA is the leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support services. We use our multi-disciplinary expertise to provide a comprehensive set of specialist services:

  • Expert, Claims, and Advisory services for the capital projects and infrastructure sector
  • Forensic Accounting and Commercial Damages services for all types of contracts, including commercial and investment treaty disputes
  • Consulting services to support companies working on U.S. Federal Government contracts

Headquartered in the UK, HKA brings a proud record of excellent service and high achievement to bear on today’s challenges. As trusted independent consultants, experts and advisers, we help clients manage disputes, risk and uncertainty on complex contracts and challenging projects.

We work with government agencies, local authorities, contractors, legal firms, and other professional service providers, as well as owners and operators, financial institutions and insurers. Clients have access to leaders and problem-solvers who decode complexity through collaborative working and innovative thinking, making the best possible outcomes a reality for our clients, every time.

As well as more than 500 expert witnesses, HKA now has in excess of 500 advisors and consultants – across 40+ offices in 18 countries – with the skills and experience that are essential to get to the heart of even the most complex issues. Our people have vast first-hand experience spanning all major industries and the world’s most complex megaprojects, as well as an international track record of achieving successful outcomes.

HKA’s global portfolio includes some of the world’s largest and most prestigious commissions across a wide range of industries including buildings, industrial and manufacturing, power and utilities, resources, transportation infrastructure, technology, financial services, government contracts and non-profit.

Media contact

NameJude Wilson-Brown
TitleRegional Marketing Manager
Number+971 56 526 7370
Emailjudewilsonbrown@hka.com

For more information about HKA, visit hka.com and connect with us on LinkedIn, Twitter (@HKAGlobal) and Facebook.

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