Data Centre Defects Dispute

Brief

A dispute arose concerning alleged defects across multiple data centre facilities in South Africa. The issues raised questions as to whether the installations met required technical and performance standards, the necessity and scope of proposed remediation works, and the reasonableness of the associated costs. The matter involved multiple parties and high‑value, mission‑critical assets, making technical clarity essential to the arbitration proceedings.

What we did

HKA was appointed to provide independent expert witness services. Our team undertook a detailed review of the data centre design, construction and operational characteristics against applicable technical standards. We assessed the appropriateness of proposed remediation measures and prepared a robust quantum analysis of claimed costs. Our experts delivered clear, evidence‑based opinions supported by data centre engineering expertise and forensic cost analysis.

Outcomes

HKA’s expert opinions provided technical clarity in a complex dispute environment and strengthened the client’s position in arbitration. Our clear and independent assessments enabled informed decision‑making, supported effective case strategy, and helped the tribunal understand highly technical issues relating to data centre performance and remediation.