Trusted advisor for the Sydney Metro Program, providing full life-cycle advisory services from development to delivery
Sydney Metro is Australia’s biggest public transport project and the largest urban rail infrastructure investment in the nation’s history. A fully automated railway, it will serve and stimulate urban development, meeting long-term travel demand across this growing global city. Driverless trains will run every four minutes at peak times, with ultimate capacity for a train every two minutes in each direction.
The complex and multi-faceted Sydney Metro program – directed by state transport agency Transport for New South Wales (TfNSW) – has three stages:
- Sydney Metro Northwest (formerly known as the North West Rail Link) will bring rail transport to the fast-developing northwest suburbs. Due to open in 2019, the US$6.2 billion (A$8.5 billion) rail link includes eight new and five upgraded stations, and a 4km elevated ‘skytrain’ viaduct.
- Metro City & Southwest is a 30km extension with twin 15.5km-long bored tunnels under Sydney Harbour and city’s central business district. The US$9.2 billion (A$12.5 billion) project also involves seven new stations, and upgrading 13.5km of rail line and 11 stations to metro standards. Construction began in 2018, and is due for completion in 2024.
- Metro West will link the central business districts of Sydney and Parramatta, and communities in between. This multi-billion dollar scheme is scheduled for delivery in the second half of the 2020s.
Brief
HKA has been involved in the Sydney Metro program – and its predecessor – since inception in 2005. Over that time our consultants have provided expert advice in a wide range of areas, from strategy development to procurement and project delivery. HKA continues to support TfNSW’s Sydney Metro Delivery Office, since established by statute as the Sydney Metro Authority.
What we did
Metro Northwest
HKA has consolidated multiple work streams, culminating in our role, providing delivery coordination and product verification services for Australia’s largest PPP (public private partnership).
Our work has entailed:
- Managing the project development phase and business case.
- Running the procurement process for the early works, tunnels, stations and viaduct contracts.
- Managing relationships with all federal, state and local government agencies, as well as landowners, utilities and property developers.
- Directing delivery coordination and product assurance of the US$2.7 billion (A$3.7 billion) contract for operations, trains and systems.
- Leading development and implementation of the innovation and legacy program for Sydney Metro.
Metro City & Southwest and Metro West
HKA was engaged by TfNSW – in partnership with Turner Townsend – as managed services partner in 2018.
Embedded within an integrated Sydney Metro team, our people provide support through the projects’ lifecycles, including establishment of project management offices (PMOs) and project control services, involving:
- Establishing and managing the PMO.
- Risk and change management.
- The reporting regime and document control.
- Specialist planning, scheduling and cost estimating.
- Coaching and mentoring projects controls staff.
Metro West
In 2017 HKA was commissioned by the state government to manage industry engagement and lead development of the project’s delivery strategy. The global engagement program is designed to foster innovation and shape a world-class transport system. Major elements include:
- Consulting stakeholders and global industry players, analysing the findings to inform the project definition and delivery strategy.
- An international benchmarking survey of metro owners and operators, capturing lessons learnt and best practice.
- Exploring market-led opportunities for additional stations and precinct development.
- Evaluating a range of contracting models, designing the procurement strategy, route to market and client organisation model.
Outcomes
HKA has helped develop the strategy for a world-class metro system that will support the future development and sustainable growth of Sydney.
Our contribution spans multiple programs of work, protecting the interests of our client and ensuring value for taxpayers.
Strong stakeholder engagement ensured timeframes were met for delivering the project-critical utility asset relocation and installation in Stage 1.
We will continue to work collaboratively while drawing on our global network and expertise in planning and delivering the best outcomes for complex infrastructure projects.

"HKA continues to perform these services very well. The team has successfully integrated itself into the Sydney Metro Delivery Office and has built a strong and collaborative working relationship with our contracted delivery partner, the Northwest Rapid Transit consortia.
The success of the HKA team is due to the diversity and depth of experience of the team members across a range of disciplines, their professionalism and ability to establish and implement robust delivery management processes."
Contract Director, Operations, Trains and Systems
Sydney Metro
-
ClientTransport for New South Wales / Sydney Metro Authority
-
Year2013 - ongoing
-
ValueUS$22 billion (AS$40 billion)
-
ServicesAdvisory
-
SectorsConstruction and Engineering, Transportation Infrastructure
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